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Customer Service Jobs from Home: What You Need to Know
 
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Wondering who's hiring for work-at-home TODAY? Stop by https://theworkathomewife.com/work-from-home-leads/. But, act fast! These slots may fill up quickly. What you need to know about customer service jobs from home https://theworkathomewife.com/customer-service-jobs-from-home/. Customer service jobs are some of the most readily available gigs in the work-at-home world. But, what do you need to get started? Who hires for these positions? What can you expect to get paid? In today’s video, we are discussing those things and so much more. Get my free 7-day series on finding work at home at https://theworkathomewife.com/finding-work-from-home/. For more work-at-home ideas, follow me on: Facebook - https://www.facebook.com/theworkathomewife/ YouTube - http://www.youtube.com/c/AngieNelson See my work-at-home recommendations on Amazon: https://www.amazon.com/shop/angienelson Video Link: https://youtu.be/7WkaFgZaNjQ DISCLAIMER: This video and description may contain affiliate links, which means that if you click on one of the product links and sign up or make a purchase, I may receive a small commission. This is at no additional cost to you. Regardless, I only recommend products and services I truly feel would be a benefit to you.
Views: 1026 Angie Nelson
What is customer service ? The 7 Essentials To Excellent Customer Service
 
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Want access to David's New, in-depth customer service training? Visit http://www.purecustomerservice.com/p/youtube and enroll in the Pure Customer Service Training Program today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO of Pure Customer Service and founder of www.PureCustomerService.com and The Pure Customer Service Training Program, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (800) 299-3449 [email protected] Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.
Views: 730006 CoachDavidBrownlee
Job Roles For Customer Care Executive – Call Centre,Technical Support, BPO,KPO
 
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Job Roles For Customer Care Executive: Know more about job roles and responsibility in a customer care services. Coming to Customer Care opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Customer Care Executive. Freshers of all educational backgrounds would be sought for customer care executive position. A lot of companies in various industries seek for this position continuously. Is it a good position to start your career path with? How will your career path be, if you take up this position? Basic requirement A customer care executive would be expected to get in touch with customers through various methods. Inbound call customer care, voice process and complaint management are the common variants in this job. Basically, you would either contact the customers or the customers would communicate with you for their needs. The candidate is expected to provide customer service with patience and empathy. Job requirement Fresh and experienced candidates would be sought for this position. The candidates with excellent communication skills are usually sought, irrespective of their educational background. Candidates with Master degree or Doctorate or not usually sought by the companies, but the needs of each company are different. In rare cases, like financial institute, candidates with commerce or banking background are sometimes sought. The other basic requirements are a) Good communication skill in local language. Knowledge in additional language is an added advantage. b) Patience and empathy are very essential. c) Basic knowledge in computer operation d) Basic technical knowledge about product or service of the company e) Good people skills or interpersonal skills f) Team work, positive attitude and customer centric ability are a few qualifications which would add more value to your resume. In case of technical customer care support, usually engineering candidates are sought. Management (post graduate and graduate) students are sought for both technical and non-technical customer care executive position. In case of technical position, the company would provide training for various activities. In some cases, the candidates would be taken as probationary candidates and after training is completed with excellence, the candidates would be provided a permanent position. The job might be in shift basis and most of the companies would request you to sign a bond or agreement for a few years. Some companies prefer female candidates for certain positions but this does not mean that males cannot thrive in this career. When it comes to male candidates, rotational shifts would become a must. Apart from handling customers, a few job descriptions would emphasis on sale targets or adherence to promotional activities too. The candidates would be expected to handle some operational activities which are related to their work like recording work-in-progress and others. Scope for freshers Pay might be less than most of the technical jobs, but this job position has a good scope for those who want to take up marketing as their core career. The experience in customer support department would help you to apply for various marketing positions in the future. After a few years of experience, you can also sought senior positions in the same department or become a trainer for fresh customer support executives. Most of the legends in today’s corporate work are from marketing department. If you are looking for a fast career growth, this is the right field to choose in today’s world. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
How to give great customer service: The L.A.S.T. method
 
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http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/ TRANSCRIPT Hello. My name is Emma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach. So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service. So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses. In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers. Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying. So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said. Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?
Career For Outbound Sales –  Call Centre,Customer Service,Outsourcing
 
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Career For Outbound Sales: Know more about job roles and responsibility in marketing or call centre. Coming to Outbound Sales opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Outbound Sales. The only job sector that has been in high demand these days is the outbound sales. The career path for outbound sales is beyond growth and many candidates are quite interested in getting to the job line. An outbound representative or professional is one who makes calls to clients who are hanged with queries regarding the product that they have purchased. They are many sectors within outbound sales were some involve sales, troubleshooting, education, support and lot more aspects. The eligibility qualification for an outbound sales job is a high school diploma and a graduate degree. A PG can be an added advantage to get into multinational organizations. The main beneficial factors for an outbound sales representative would be an excellent salary hike, cab facilities, bonus and incentives. They are responsible for selling up their products or services; they should be target oriented, and also work in an international ambience. The main duties they cover up are to speak with customers on call and describe the products and services so that the customers are interested in purchasing the product. The offerings in the product and services are explained and also the customer queries are cleared up which in turn builds the customer relationship. Following the customer by ways of telephone or email to gain contact of the customer is another duty. The outbound sales representative is to make about 70 calls per day and also meet the required goals or target. The candidate who desires to get into an outbound sales sector can get into high profile companies easily if they possess string customer services as well an experience in tele sales. Hands on experience on web based and windows application can be an added advantage, along with these the candidate requires good communication and excellent verbal skills. The salary for entry level outbound sales representative is about 7k to 18k based on the experience. There are a number of international companies which recruit graduates for outbound sales where a few of them are • DLR business • EA technologies • Global Tech outsourcing technologies • Make my trip India Pvt Ltd • Eli research India Pvt Ltd • Pandaje group • Info Edge India • Search international • Wipro • Etech Aces marketing and consulting • Agility Human resource private limited The shift timings may vary for international companies where the professionals are provided with all amenities such as cab, food and other necessaries. In the same manner there are many other government organizations too which has openings for out bound sales. A few of them are life insurance Corporation of India, other tourism boards, and lot more. Candidates who have a flair for outbound sales and would like to get into the field are assured to have a great career growth. The career growth is fast and soon the professionals are seen to elevate to higher positions with attractive salary. The website is an excellent source where the candidates can search for the relevant companies they desire to work for. Outbound sales is a career elevator which would highlight ones career. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Sales Techniques - How to convince a customer to buy from you
 
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http://www.evancarmichael.com/support/ - SUPPORT ME :) Like this video? Please give it a thumbs up below and/or leave a comment - Thank you!!! "Hi Evan I have not read anything from the E-mail yet but already my heart is beating fast from excitement. Thank you so much. Just one problem that I have had and I hope you can help me with. I run a sound hiring company. Hiring out microphone, speakers and dj equipment for co-operate and commercial events, I'm so passionate about it that I dropped out of a mechanical engineering studies. Now I'm very good at this, but when it comes to designing a proposal to a potential customer or actually convincing a customer about my business I suck on that and really its pointless running a business and not have any customers. I have gone as far as setting really low prices and I think its because of the desperation to get work. How can I solve this Desperate: Raymond"
Views: 706792 Evan Carmichael
A Look Inside: Call Center Careers | AT&T
 
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SUBSCRIBE http://go.att.com/subscribe-yt About AT&T: Laugh, learn, discover. See your favorite products, services, customer stories, entertainment, and our innovations in action. Watch the new connected life unfold. Mobilizing Your World. Connect with AT&T Visit the AT&T Website: http://go.att.com/att Visit AT&T Time Warner: http://go.att.com/atttw Like AT&T on Facebook: http://go.att.com/att-fb Follow AT&T on Twitter: http://go.att.com/att-tw Follow AT&T on Instagram: http://go.att.com/att-ig Follow AT&T on LinkedIn: http://go.att.com/att-li Follow AT&T on Google Plus: http://go.att.com/att-gplus For Customer Care issues Tweet us: http://go.att.com/attcares-tw For Business Customer Care issues Tweet us: http://go.att.com/businesscare-tw A Look Inside: Call Center Careers | AT&T https://www.youtube.com/watch?v=hNZlsc6K0dA https://www.youtube.com/att
Views: 86895 AT&T
Work from Home Customer Service -  No Experience Needed
 
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http://www.dreamhomebasedwork.com is one of the best resource sites for finding legitimate work from home. Work from Home Customer Service Jobs - No Experience Required 1. Teleperformance - Work from home handling customer service issues and questions about specifi products. You are hired as an employee which makes you eligible for paid training and extra incentives, To apply, go here - http://www.teleperformanceusa.com/en-us/best-place-for-people/apply-now 2. Liveops - Work from home taking inbound calls for infomercials. Pay is around $.25 per talk minute. To apply - http://join.liveops.com/ 3. 1-800 Flowers - Work from home taking flower orders over the phone. The pay is around $9.00 per hour. They only hire in specific states as folllows: Arizona, Delaware, Florida, Illinois, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, Texas, Oregon - https://workathome-sutherland.icims.com/jobs/17026/seasonal-customer-service-for-1-800-flowers/job Follow Me Around F: https://www.facebook.com/DreamHomeBasedWork T: https://twitter.com/dhbw_fans P: http://www.pinterest.com/lashayhudson/
Views: 20904 Dream Home Based Work
How To Pass Customer Service Interviews
 
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Get FREE access to our Ultimate Online Interview Course » http://www.passmyinterview.com/ http://www.how2become.com/interview-questions/ - GET MY DVD HERE
Views: 879103 CareerVidz
Customer Service Vs. Customer Experience
 
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For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ Customer service vs. customer experience; Do you know the difference? One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why. On the left, list five companies you return to again and again, and on the right write the reason for doing so. For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________." The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business. #1: Fast - 0:38 #2: Quality - 0:49 #3: Cheap - 0:57 #4: Luxury - 1:10 #5: User Friendly - 1:23 #6: Customer Service - 1:38 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 528509 Valuetainment
Job Roles For Technical Support – BPO,MNC’s,Customer Service,Help Desk
 
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Job Roles For Technical Support: Know more about job roles and responsibility in Customer Service. Coming to Technical Support opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Technical Support. Technical support specialist has been one of the huge growing career paths these days. Candidates getting to career in technical support can read through a few details about the same job. A technical support officer is one who offers technical support to users by ways of answering their queries and helping them trouble shoot the problems. They help in maintaining work stations and LAN connections. Technical support officers help solve issues of customers who call up from other continents. They take up the responsibility in identifying the issues, researching and guiding the client in finding the solution for the problem. The also make an entry of the client details and the hindrance that popped up for them, they help in improving the system performance and updating knowledge. The main skills required for a technical support officer are verbal communication, problem solving, help desk experience, LAN knowledge, operating systems, customer service, system administration, and phone skills. The main educational qualification to shine as a technical support officer is a bachelor degree in computer science, or information system. A computer training program with appropriate skills can be an added advantage for the candidate. The annual salary for a technical support officer is about Rs 238 756 and the career progression is always good. The salary changes when the candidate moves to higher positions. From the role of a technical support officer, the employee can gain entry into a senior technical support officer, where then with their excellent performance can move over to Team lead. Being a technical support, one can also get to shift to other areas in IT such as programming, technical sales, system administration, and more. The employees are given training with the speed of new development in IT. There are new courses being popped up which can be appropriate to this role such as customer support specialists, help desk analyst, help desk manager and lot more, all these courses can be a beneficial aspect for getting recruited. With a good amount of salary the work can be in various shifts as they work for multinational companies with customers across the globe. The technical support officers are offered food, transport such as pick up and drop since the office shift varies and also attractive salary. All these facts lure in more candidates for this job who possess good communication skills. There are plenteous companies that are recruiting technical support officers with all the above mentioned amenities for them. A few of them are • IBM • CTS • TCS • Dell • Genpact • Tech Mahindra • Matica solution • Convergys India services • India bulls technology solutions Ltd • Amadeus India ltd • Quatrro global services ltd • Innovazion research pvt ltd There are a number of technical support opportunities available for computer graduates which can be a perfect base for them to grow in future. One can research and get to know the various technical support opportunities in India as well as abroad. This career has a quick growth where young technical support officers grow up quickly and get to greater heights in short period of time. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Career For Inbound Sales –  Call Centre,Customer Service,Help Desk
 
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Career For Inbound Sales: Know more about job roles and responsibility in customer service or call centre. Coming to Inbound Sales opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Inbound Sales. Amongst the job opportunities the most demanding jobs these days is the career in inbound sales. An inbound sale is a kind of job offer where the inbound sales representative will receive calls from client who are fascinated in purchasing few website related products. Their job involves more of taking calls from various customers and the main goal of the employee is to enhance the revenue of the company. There are a few responsibilities for any inbound sales representative to follow. They are to explain the product and services to the customer in order to assist them in purchase it. They keep track of the customer and follow them through email or telephone. They also follow up the customers and solve them if they have any hassles with the product; if there are issues they solve it by providing appropriate solutions for the same. They focus more of education about the product for a better sales and customer calls. The inbound sales representatives possess sales record where they record with the help of sales tracker. The educational qualification for inbound sales can be a graduate or a post graduate. Previous years of experience in tele sales can be an added advantage, the candidates should possess a good communication skill and strong customer service skill. They should also possess the skill to perform multitasking and work on web based application. They should also hold problem solving skills and take the right decisions. Candidates who desire to work for an inbound sales career can be put into various shits. There are many facilities provided by the organizations such as cab facilities and free food for employees. Apart from that they also receive good hikes, and incentives. The basic salary for inbound sales employees start from Rs 10k depending upon the organization. Multinational organizations pay more salary for inbound sales representatives. There are a number of organizations that lead ahead with inbound sales by offering the best salary for their employees, a few of them are • Wells Fargo • Apply soft solutions Pvt Ltd • T ventures • Ascendance Tech solutions • Axis services • Dell international services India private limited • ICICI Lombard general insurance company Limited • Mayur Techno soft Pvt Ltd • Simplotelcom • Saral HR • EA technologies • Amazon development center India private limited. And ample more companies are ready to recruit inbound sales representatives with a high amount of salary. In the same manner the career growth in these companies are also bright as the employees can climb the career ladder quickly and catch up the higher positions within short period. These jobs offer the best in salary and other amenities. The candidates who desire to get to these jobs can very well hunt the sites as there are a number of openings waiting for graduates to get boosted with their career. The websites also provide complete details about the salary, job location, shift and other aspects. The interview procedure would also be mentioned in the website. Run through the sites and get to know more about inbound sales career. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Sample Order Taking | Customer Support Philippines
 
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Please go to http://www.magellan-solutions.com/ for more information. For business and outsourcing contact: http://www.magellan-solutions.com/contact-us/ Job openings: we are actively seeking customer service reps, tech support and outbound sales agents. For more information visit our careers page http://www.magellan-solutions.com/careers/ The video sample is taken from our order taking call center and shows how a trained agent receives an order over the phone. For businesses, having an outsourced order taker improves operational efficiency and relieves employees from the time-consuming task of answering the phone. Order taking over the phone is the preferred choice by customers. Because human interaction is important in the buying experience, talking to a well-spoken live agent may enhance the buying process to a degree that is profitable to both buyer and seller. Outsourcing order taking also has the following advantages: phone coverage 24/7, streamlined service, professional and well-spoken staff, the ability to customize the service and assurances that all necessary technologies are up to date. We provide great value on cost savings, improved customer service and scaling up on order taking. We'll be happy to hear from you soon. Magellan Solutions is a pioneering and leading call center and BPO company in the Philippines. It is ISO-27001 certified and compliant for HIPAA and PCI DSS. As an outsourcing company in the Philippines, Magellan specializes in inbound calls and it also a top outbound and telemarketing company.
Sales Call example 1
 
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Views: 789953 Moduslinktube
SteveJobs CustomerExperience
 
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Views: 162631 12totu
Customer Service Representatives Career Video
 
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This career video provides day in the life information about the following jobs and occupations. JOB TITLE: Customer Service Representatives OCCUPATION DESCRIPTION: Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. RELATED JOB TITLES: Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator ONET: 43-4051.00 Learn more about this and other occupations, jobs, and careers at: www.CareerOneStop.org
Views: 244 CareerOneStop
I am a Customer Service Specialist
 
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Our Customer Service Specialists assist customers realise their financial goals by listening and explaining the benefits of our extensive range of products and services and proactively identifying products and services relevant to their needs. Want to know more? https://www.commbank.com.au/careers
Views: 40086 CommBank
What is customer service?  Coach David Brownlee Keynote Highlights
 
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Want more in-depth training? Visit http://www.RockStarCustomerService.com and download The 6 Secrets To Excellent Customer Service today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. President of David Brownlee and Associates and founder of www.SmallBusinessTrainingProgram.com. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs (858) 367-0289 [email protected] Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.smallbusinesstrainingprogram.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (858) 367-0289. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.smallbusinesstrainingprogram.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (858) 367-0289 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.smallbusinesstrainingprogram are awesome.
Views: 2044 CoachDavidBrownlee
Job Roles For Inside Sales –  Customer Service,Solve Queries,Professional Sales
 
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Job Roles For Inside Sales: Know more about job roles and responsibility in customer service, professional sales. Coming to Inside Sales opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Inside Sales. There are many candidates who choose their career as inside sales representatives, which are assured to have a great career path ahead. An inside sales representative is one whose job role is to sit within the office and sell products over the phone. The representative would be provided with a list of contact details for the particular chore. A wholesale or manufacture industries would have more of inside sales representatives. The main duty of the customer would be to call and explain the type of product that is being manufactured within the industry. The process as well as the way to use the products is well explained to the customers by the inside sales representatives. The main duty of the inside sale representative is to call customers for selling products. They solve any queries with the customer on phone if present, they also they also follow an email contact along with other details and they would maintain a record of customers and update it frequently. They also call up new customers each day for professional sales. The basic eligibility criteria for this category of jobs are a high school diploma or some other degree related to inside career sales. Few years of experience in sales or a BA or BS degree in marketing or business administration can be added advantages. The candidates should possess a strong communication skills and talent to convince customers. They should also possess basic computer and internet knowledge with required knowledge of web applications. Overall the inside sales representative is one who assists in the growth of the company and also dedicates most of his time on phone in order to achieve his sales. For inside sales representative is taken into account, the salary range for these kinds of professionals’ changes depending upon the company. The initial salary for these representatives is Rs 15000 per month and can rise higher as the job role enhances. At the end they gain an attractive salary along with bonus, commission, profit sharing and lot more. There are ample companies as well as international companies which offer job opportunities for inside sales. There are few companies which also provide cab facilities if they work for the other shift around. A few recruiters for inside sales representatives are • Adobe • Dell • Micro excel • Advan soft • AR associates • Win Excel • Bodh tree consulting limited • Aapt solutions private limited • E-centric • Eli research • Growth 360 • Posist technologies • Flat world solutions • HP • Honey well • Soft labs global IT limited • SDL In the same manner there are few government concerns too which takes responsibility for inside sales. These jobs can be a great start point for career and can take you to higher levels in career. MBA in marketing can be an added advantage for ones who desire to reach managerial position in a short period of time. Inside sales representatives are always on high demand, candidates who desire to get hold of this category of job can do so by running through the various web pages and following the same. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
My Assembly Jobs Review  - Make Money At Home 2018
 
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My Assembly Jobs Review - Make Money At Home 2018: http://bit.ly/2GonDvD Subscribe to the channel here: http://bit.ly/2oMoyQ8 See more videos here: http://bit.ly/2FaTjIO This video is in response to Titan Chains video "Home Assembly Job - Legitimate Assembly Work Without Membership Fees" which can be seen here: Home Assembly Jobs : http://bit.ly/2GonDvD Work at home assembly jobs can be a fun new career for you to start. Most companies are looking for people with no experience who want to assemble products at home. If anything is more complex, the companies will give you a training manual to follow until you get the hang of it. All you do is assemble the products and then send them back for payment. You will have to do no selling. There is a huge market of work at home jobs and work at home assembly jobs are just one part of this market. Millions of people from all walks of life are turning in their corporate jobs to be their own boss and work from home. Working at home has many benefits. People with children can work around their kids school schedule or sports practices. Another reason people continue to start working at home businesses is to supplement their current income or prepare for retirement. Home Assembly Jobs : http://bit.ly/2GonDvD Because many companies cannot find the necessary help to have their products made, work at home assembly jobs have become a huge market. And of course as we all know, outsourcing is much cheaper for a large company than hiring employees to do the work. Home Assembly Jobs : http://bit.ly/2GonDvD How it works... Major assembly companies will send you a MONEY MAKING instruction package that will be delivered right to your door... it will include easy to follow instructions, fine materials, and a photo of the finished product. All you have to do is assemble the easy and fun products... send the finished products back to the company & earn $584+ per week... No selling is required, unless... you want to sell the products to other places or people as well for Maximum Unlimited Profits. Home Assembly Jobs : http://bit.ly/2GonDvD Home Assembly Jobs , Home Assembly Jobs review, home assembly, assembly job, home assembly work, titan chains, work at home assembly, work from home, depression, anxiety, disorder, BPD, support, mental health, life, recovery, social anxiety, stress, panic, vlog, personal, christie stewart, xsullengirlx, work, remote, jobs, job, work at home, virtual, telecommute, telecommuting, searching, search, tips, tricks, ideas, help, self help, blog, resume, customer service, social media, home based jobs, Tutorial, Working, Career,home business, assembly career, make money assembling products, jewelry assembly, legitimate home assembly, legitimate assembly jobs, legitimate assembly work, titan chains assembly job,Work At Home, work at home job, Work At Home Jobs, legit work at home jobs, legitimate work at home jobs, Work from Home, work at home job opportunities, Workersonboard, Work At Home Jobs In 2016, work at home jobs 2017, #MyAssemblyJobsReview #MyAssemblyJobs #Davidchannel #MakeMoney #MakeMoneyAtHome2018 #MakeMoneyAtHome #MyAssembly #Jobs My Assembly Jobs Review, My Assembly Jobs Reviews, My Assembly Jobs scam, My Assembly Jobs program, My Assembly Jobs system, My Assembly Jobs pdf, My Assembly Jobs ebook, Make Money At Home 2018, Make Money At Home , Make Money, Follow my social medial: youtobe; http://bit.ly/2r3lLon google plus: http://bit.ly/2smtfjJ twitter : https://twitter.com/ instagram: http://bit.ly/2sCdlpv blogger :http://bit.ly/2tlREqD
Views: 399 David Channel
Job Roles For Marketing Representative – Sales,Inbound,Outbound,Event organization
 
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Job Roles For Marketing Representative: Know more about job roles and responsibility inmarketing. Coming to Marketing Representative opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Marketing Representative. Job questers who love to meet more customers and have a flair for selling can opt for marketing career. The career has an excellent opportunity and enhanced amount can be earned in the marketing field. Here are a few aspects about the career growth and main duties involved in marketing. The primary duties of any marketing executive are to formulate new strategies for promoting a product. The roles for marketing executive are many where a few of them are distribution, planning, public relations, advertising, product development, event organization, research and sponsorship. The fast paced and challenging nature of the job lure in more candidates to this career. The marketing departments are available in all organizations and hence there is always a good demand for marketing executives. Marketing professionals are found both in public as well as private sectors in a number of departments such as retailing, financial, media industries and more. The primary duties of the marketing professional vary depending upon the organization they work for. Some concerns focus mainly on selling the product and others and some work towards creating awareness of the product. Almost all companies, retailers, manufacturer, industries, local authorities recruit marketing executives. They make an analysis of demand in the market, price and the prevailing competition. They write reports and also monitor performance of the product. There is no specific educational qualification but a graduate from any discipline who has interest in selling can come forward for marketing jobs. Certain high profile companies look forward for candidates with post-graduation in marketing, statistics or business. In the same manner vacation courses and placements are also available when marketing is considered. Work experience would be an added advantage to get into top multinational companies. The salary for marketing professionals would be 12k to 15k and ones with master’s degree and experience can gain 18k to 23k. There are ample companies that recruit marketing executives, where a few of them are • Doctors time health services • Aqua kelvin packaged drinking water • Powergen • JVR Infotech private limited • Prime soft IP solutions • Spice jet limited • On time solutions • Xam check • India dye chem • Bulb Media Pvt ltd • Chipmonk technologies • Multiple solutions • Mylankmark • Nishshaftplay • Fincorpinvestment consultancy pvt ltd • Alexaglobal soft • Big chemist • Trove healthcare • Websoftex software solutions These companies can be checked with their website to know more details about their location, salary career growth and lot more queries. Online job application can also be achieved with their sites. The government sector also recruits marketing professionals for their various organizations scattered across the nation where a few of them include • Handicrafts and handloom corporation India Ltd • National buildings construction corporation limited • Anand agricultural university • Society for elimination of rural poverty • SPMCIL • Bank of India • GAIL • Canara bank These are a few government organizations which offer good salary and more perks for marketing jobs. There are ample more government companies too for graduates who decide to get into government field for marketing. A research online would be helpful in fetching the right marketing company to enhance your career. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Job Roles For Telecaller – Customer Service,Call Centre,Outsourcing
 
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Job Roles For Telecaller: Know more about job roles and responsibility in Call Centre, Customer Service. Coming to Telecaller opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Telecaller. The main job responsibility of a tele-caller is to make cold or unsolicited calls on behalf of a third party, to obtain information or sell any product or service. In simple words, you would be given a list of phone number with names and you are expected to call those people who might or might not find your product or service attractive and try to sell through telephonic communication. In some job profiles, the candidates have to take up inbound marketing calls (customer initiated calls) and try to sell the product to the customers. Not all tele-caller jobs are based on sales. Starting from customer service to technical process, a lot of departments would require tele-callers. Basic requirements for the position The candidate can be from varying educational background. Mostly, post graduates and master degree holders are not encouraged, but each company’s requirement varies. A strong English communication and good telephonic manners are the main requirements for this job. In case of domestic tele-calling jobs, knowledge of local language and additional languages like Hindi and others would be an added advantage. In case of international tele-caller jobs, accent of the communication would also be noted. Most of the international tele-caller jobs include a probation period (might or might not be paid) during which, training on phone etiquette, accents and communication skill would be provided to fresh candidates. Those who excel in the probation period would be hired by the company. There are lot more other requirements which can be added like: a) Ability to emphasize the needs of customers b) Handle various types of customers through telephonic conversation c) Basic computer knowledge and an average typing speed d) Readiness to work in varying shifts Basic job description The role of a tele-caller does not end with just calling customers. The candidates would be expected to certain operations or paperwork related to their job like keeping track of customers-in-progress. Most of the tele-calling jobs would be a target based job; unless specified otherwise. The candidate would be expected to achieve monthly or quarterly target as specified. Scope of tele-calling jobs The scope of tele-calling jobs is highly underestimated. The first fear of candidate is that they do not want to end up in a job where they have to handle cold calls throughout their career. Candidates with a few years of experience in tele-calling jobs are highly sought for trainer positions where they are hired to train fresh tele-callers or can take up middle management position in marketing fields like customer service. More than 90% of the CEOs in today’s world started their career in the marketing field. Tele-calling is one of the best positions that would introduce you to core areas of marketing. While most of the other job profiles give preference to the academic percentage and other skills, this job is the best for those who have good communication skills. Though it is a highly unsung job position, it is one of the easiest ways to grow in a marketing oriented organization. I have something more interesting for you guys to boost you. Big companies like Accenture, 24/7, etc takes tele callers as well as the ecommerce segments, banks, airlines all need telecallers in bulk. And these people have immense commissions and incentives, Incase of night shifts, cab facilities, safety and nightshift allowances are also given. There is always a positive tone of career growth from telecaller to team leader, mentor manager, so on and so forth for this role. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Beth Turner | Customer care and retention
 
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Beth Turner | Customer Care and Retention Beth worked in HR at John Lewis for fteen years before she found Forever. Juggling a demanding job in London, the daily commute and being mum to two young children was taking its toll. Beth started looking elsewhere so when she found the business model behind Forever’s product range, she not only saw a way to feel better, but also a way to reduce hours without losing her full-time income. Six months later she left her corporate role and she now works her business part-time from home around her family.
Day in the Life: Customer Support Specialist
 
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At Reynolds and Reynolds, we pride ourselves in our award-winning customer service and support we provide to automotive dealerships. If you are interested in training customers and traveling around the nation, take a look inside the day of a Customer Support Specialist. For more on careers at Reynolds, visit www.reyrey.com/careers.
Tough sales job interview questions and how to answer them - Answer for Sell me this pen
 
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Get the latest interview tips,Job notifications, top MNC openings, placement papers and many more only at Freshersworld.com( https://www.freshersworld.com?src=Youtube ). Here is a video on “Tough sales job interview questions and how to answer them ” by a softskill trainer “Krupa”. Make a note about all the points and turn your skill to profession. Hope this information helps you in getting your dream job. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube Download our app today to manage recruitment when ever and where ever you want : Link :https://play.google.com/store/apps/details?id=com.freshersworld.jobs&hl=en ***Disclaimer: This is just a training video for candidates and recruiters. The name, logo and properties mentioned in the video are proprietary property of the respective organizations. The Preparation tips and tricks are an indicative generalized information. In no way Freshersworld.com, indulges into direct or indirect promotion of the respective Groups or organizations.
How to Find a Work from Home Job with Amazon.com
 
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A RatRaceRebellion.com Video Tutorial Amazon has several different places where they list their work from home jobs. In this video, we'll show you where they are and how to use them! Visit us at http://www.ratracerebellion.com Like us on Facebook: https://www.facebook.com/RatRaceRebellion/ LINKS IN THIS VIDEO http://www.amazon.com https://flex.amazon.com/ http://amazondelivers.jobs/ https://amazon.jobs/en/teams/virtual-call-center
Job Roles For Stores Sales Person – Retail shops,Supermarkets,Malls
 
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Job Roles For Stores Sales Person: Know more about job roles and responsibility in Supermarkets,Malls. Coming to Stores Sales Person opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Stores Sales Person. Most of the stores sales people are ones who often have the responsibility for selling any specific product. Have you ever thought of careers of a store sales person? Let’s sail through a few hints about stores sales person. A stores sales person invites the customers in a friendly manner and sells products those customers in a pleasant manner. The products could be beauty supplies, clothes, other electronic items, cars and lots more. They are ones responsible to assist the customer in finding their requirement. They also go a step forward and explain the benefits of the product so that the customer can make a decision in purchasing the product or not. This category of job doesn’t require any specific educational requirement but it would be an added advantage if the candidates have completed high school or diploma. On the job training is provided for the stores sales person once hired. The store security as well as customer service is the key features to be known by the hired candidates. As days go by the sales person get acquainted with the policies and procedures of the firm. Sales person who are assigned in selling specialty products are instructed as per the product. Apart from educational qualification stores sales person needs few skills which include listening skills, selling as per customer needs, knowledge of the product, job knowledge, verbal communication, energy level, dependability, math’s skill, product knowledge, and more. Almost all retail shops recruit stores sales person for sales purpose. All top supermarkets, garment shops, automobile showrooms and more recruit sales person. In that manner Hyundai showroom, reliance super market, top fashion stores, cosmetic shops like lakme, Revlon and more recruit sales person. The salary range for stores sales person varies according to the stores they work for. Branded and global stores offer salary from Rs 8000, whereas other stores start with a salary of Rs 5000 per month. There are many stores that have a good infrastructure and other facilities for the sales person. Certain stores have unique dress code for the sales people which are usually the branded garment shop and cosmetic shops. The stores are completed air conditioned and the sales people are sometimes required to speak good English along with mother tongue. In the same manner car showrooms are another sector where the sales person is ordered to dress up neatly as he should look pleasant to greet and explain the functionalities of the car. Branded stores are something which offers a good level of living for the individual along with a handsome of salary. Getting as a sales person into a global or branded shop can be exciting for any individual. There are many retail shops in the city which can fetch the eligible candidates with a perfect job in a perfect environment. The salary along with incentives is also provided for the sales person which boosts them with the service. One can get to know more details regarding retail stores which recruits candidates and make a move accordingly. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Airline Customer Service Agent
 
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Views: 58819 Julie Bubbles
Steve Jobs' amazing marketing strategy - MUST WATCH
 
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Steve Jobs shares his amazingly different approach to marketing and how he used it to build Apple into one of the largest companies in the world. * Join my BELIEVE newsletter: http://www.evancarmichael.com/newsletter/ Transcript: To me….marketing is about values. This is a very complicated world. It’s a very noisy world. And we’re not going to get a chance to get people to remember much about us. No company is! And so, we have to be really clear on what we want them to know about us. Now Apple, fortunately, is one of half-a-dozen best brands in the whole world. Right up there with Nike, Disney, Coke, Sony — it is one of the greats of the greats. Not just in this country, but all around the globe. But even a great brand needs investment and caring if it’s going to retain its relevance and vitality. And the Apple brand has clearly suffered from neglect in this area in the last few years. And we need to bring it back! The way to do that is NOT to talk about speeds and fees. It’s NOT to talk about bits and mega-hertz. It’s NOT to talk about why we are better than Windows. The dairy industry tried for 20 years to convince you that milk was good for you. It’s a lie, but they tried anyway. And the sales were falling. And then they tried “Got milk” and the sales went up. “Got milk” wasn’t even talking about the product. In fact, it focuses on the absence of the product. But the best example of all, and one of the greatest jobs of marketing that the universe has ever seen, is Nike. Remember, Nike sells a commodity. They sell shoes!!! And yet, when you think of Nike you feel something different than a shoe company. In their ads, as you know, they don’t ever talk about the product. They don’t ever tell you about their air soles and why they are better than Reebok’s air soles. What does Nike do in their advertising? They honor great athletes. And they honor great athletics. That’s who they are, that’s what they are about! Apple spends a fortune on advertising — you’d never know it….you’d never know it! So…when I got here, Apple just fired their agency and there was a competition with 23 agencies that…you know…four years from now we would pick one. And we blew that up and we hired Chiat\Day, the ad agency that I was fortunate enough to work with years ago and created some award winning work including the commercial voted the best ad ever made, 1984 (by Advertising Professionals). And…we started working about eight weeks ago, and the question we asked was, “Our customers want to know who is Apple and what is it that we stand for…where do we fit in this world?” And what we’re about isn’t making boxes for people to get their jobs done — although we do that well. We do that better than almost anybody, in some cases. But Apple is about something more than that! Apple at the core…its core value — is that, we believe that people with passion can change the world for the better. That’s what we believe! And we have had the opportunity to work with people like that. We’ve had the opportunity to work with people like you; with software developers, with customers, who have done it. In some big, and some small ways. And we believe that, in this world, people can change it for the better. And that those people who are crazy enough to think that they can change the world are the ones that actually do! And so, what we’re going to do in our first brand marketing campaign in several years, is to get back to that core value! A lot of things have changed. The market is in a total different place than where it was a decade ago. And Apple is totally different — and Apple’s place in it is totally different. And believe me, the products, and the distribution strategy, and the manufacturing are totally different…and we understand that. But values and core values — those things shouldn’t change. The things that Apple believed in at its core, are the same things Apple really stands for today. ENGAGE * Subscribe to my channel: http://www.youtube.com/subscription_center?add_user=Modelingthemasters * Leave a comment, thumbs up the video (please!) * Suppport me: http://www.evancarmichael.com/support/ CONNECT * Twitter: https://twitter.com/evancarmichael * Facebook: https://www.facebook.com/EvanCarmichaelcom * Google+: https://plus.google.com/108469771690394737405/posts * Website: http://www.evancarmichael.com EVAN * About: http://www.evancarmichael.com/about/ * Products: http://www.evancarmichael.com/zhuge/ * Coaching: http://www.evancarmichael.com/movement/ * Speaking: http://www.evancarmichael.com/speaking/
Views: 1356977 Evan Carmichael
Job Interview Questions and Answers (Part 16): What does customer service mean to you?
 
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In this week’s video, we’re going to go over how to answer the job interview question, "What does customer service mean to you?" That’s coming up. Hi guys, I’m Ashley with Snagajob, your number one source for hourly jobs and welcome to our weekly advice show. “What does customer service mean to you?” It’s one of the common job interview questions that stumps a lot of job seekers, but it shouldn’t. Be honest. Don’t say what you think the interviewer wants to hear - really put yourselves in the customer’s shoes. What’s an example of excellent customer service you’ve received before? Think back on what made that experience memorable and what exactly the worker did to help. Your answer should also reflect the customer service skills you have. Stay away from answers like: Customer service means doing exactly what’s in my job description. Since I’m going to be a cashier, ringing up their items is all I have to do. It means helping the customer - but they better have a good attitude and not annoy me with corny jokes. Customer service means serving the customer. Duh! You want your answer to include some elements of: Attitude Problem-solving Product awareness Efficiency Customer service means going above and beyond to keep them happy, whether that means answering any questions they may have or resolving issues with a positive attitude. Customer satisfaction is the top priority, and hopefully creating loyal, returning customers. They say the customer is always right. While that may not always be true, they’re a huge part of any business (or job). It’s important to show the employer you have an idea of what good customer service looks like and that you have the skills to provide that. Thanks for joining us today. Please like this video if you found it helpful so we know to keep making more videos like this. We really want to make the most helpful videos for you in your job search. Also, we’d love to hear from you in the comments below. Tell us what has worked for you, or even what hasn’t worked, and ask any questions you have about your job search and we’ll do our best to answer your questions. Remember to subscribe to our YouTube channel for more job search advice. Sign up to get daily job alert emails by clicking that button down there. You’ll start receiving job opportunities in your area!
Views: 71031 Snag
Employee Spotlight: Customer Service Specialist
 
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To learn more about a career as a Customer Service Specialist at eClinicalWorks: http://eclinicalworks.com/about-us-careers-meet-your-team.htm
Views: 2409 eClinicalWorks
Job Roles For BPO Executive –  Business Process Outsourcing, MNC,Technical Support Jobs,Call Centre
 
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Job Roles For BPO Executive: Know more about job roles and responsibility in a call center,customer services or BPO. Coming to BPO opportunities for freshers in India,Visithttp://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Business process outsourcing or Services. Introduction and Eligibility BPO, known as Business Process Outsourcing is an organization that outsources its services to other external departments, processes, or procedures in the return for fixed remuneration. Just like any other office, even BPO Executive is as vital for a company. A BPO executive is a crucial interface between the company and the customer. Hence, most of the companies prefer candidates who have excellent fluency in English speaking. In addition to this, the candidate is also expected to possess good interpersonal skills, active listening and problem solving abilities, and ability to handle pressure with ease. An individual with clear speaking and soothing voice that can efficiently handle and serve customers with various issues are mainly preferred for this job role. Job Description It is an ideal job for those who wish to work in a challenging environment. It is a bright career option as youngsters can get great exposure and an opportunity to work with top-notch national and international companies. Some big brands related to knowledge, IT, financial, and legal institutions offer employment in this field. Another great aspect of this job is that it is always on healthy demand. It also offers youngsters with great time flexibility. People who wish to work in night shifts can get amazing job options in BPOs and KPOs. Roles and Duties • The primary responsibility of a BPO executive is to handle all voice calls professionally. It is their sole purpose to deliver correct information about their company’s services and products to their clients. • Besides this, BPO executives must obtain details of client’s issues, take/cancel orders, or obtain other essential information. • Another vital responsibility of a person in this job profile is to maintain records of customer related interactions and transactions. Details of inquiries, comments, complaints, and any action taken to rectify a problem need to be maintained by BPO professionals. Any application, form, process order, or another vital document of a respective client should be handled by such professionals. • Any follow-up related to a query or complaint by the customer is to be handled by BPO executives. • Lastly, executive BPO experts are required to refer the client grievance or particular request to the designated department for further inquiry. Pay scale The initial salary of BPO executives is quite high as compared to the salary offered in other industries. And since the career growth is quite high so one can expect a monetarily profitable future as a BPO Executive. If one get hired to top companies like Accenture, Genpact, Convergys, and more, then chances of earning a high annual package is really more. An Exciting Career to Freshers This is a performance-based job where candidates are open to great growth opportunities only if they are able to perform well. The judgment criteria are same skills set that is required from a candidate at the time of hiring. Special allowance is given for medical, travel, and calling. There is also cab facility offered for employees for both day and night shift. Also, this is among few such reputed job options that can be pursued by youngsters from every early stage. Since demand for this job is always high, so it turns to be a lucrative opportunity for young aspirants who don’t have strong academic background and aim for a bright future ahead. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Just the Job - Retail Sales Assistant
 
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Find out about working as a retail sales assistant, then learn more about this job and hundreds more on the Careers New Zealand website http://www.careers.govt.nz. Brought to you by Service IQ and Just the Job.
Views: 61647 careersnz
Lifecycle Services for Fisher Products: Customer Service Associate Careers
 
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Hear from Customer Service Associates about their experiences on the job and the benefits about being part of the Lifecycle Services team. Additional Resources: -Careers at Emerson: http://www.emerson.com/en-us/careers -Equipment Lifecycle Strategy for Fisher Products: http://www.emerson.com/en-us/catalog/fisher-var-equipment-lifecycle-strategy -Technical Support for Fisher Products: http://www.emerson.com/en-us/catalog/fisher-var-technical-support Thanks for watching! Please like, share, and comment on our video and make sure to subscribe to the Fisher Valve & Instruments channel.
How Bpo job is different from a Technical support job ? - By Arunabha Bhattacharjee
 
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Here is a video on “ How Bpo job is different from a Technical support job ?” by Arunabha Bhattacharjee which is brought you by Freshersworld.com – The No.1 Job portal for Entry Level hiring in India (To Register : https://www.freshersworld.com?src=Youtube ). Arunabha Bhattacharjee is one of the youngest motivational speaker in India. He is awarded by the human council of india and as well as NIEA for the book “LIFE IS YOU”. He is an active member of TEDx.Check out his intellectual speech on How Bpo job is different from a Technical support job ? Download our app today to manage recruitment when ever and where ever you want : Link :https://play.google.com/store/apps/details?id=com.freshersworld.jobs&hl=en ***Disclaimer: This is just a training video for candidates and recruiters. The name, logo and properties mentioned in the video are proprietary property of the respective organizations. The Preparation tips and tricks are an indicative generalized information. In no way Freshersworld.com, indulges into direct or indirect promotion of the respective Groups or organizations.
Why the “Jobs to be Done” Framework Creates Better Products: Alan Klement
 
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What motivates customers to buy? Conventional marketing techniques get it backward. These outdated methods focus on the product first, not the human buying it. They use data to justify the need for a product, like analyzing the demographics of a target market. But we really buy products and services to help us solve problems in our lives. This is where the Jobs to be Done framework comes in. Alan Klement joins the podcast to explain the process behind Jobs to be Done and how we can use it to create a better business. We covered: - What the “Jobs to be Done” concept is (and why you should care) - The products and services that don’t have a “Job to be Done” - Why a job starts with your customer and not the product - How to discover your customer journey with the right interview - The top 4 questions you should be asking your customers - How to compile a data profile after every interview Resources - How To Use Jobs To Be Done to Read Your Customers’ Minds - Episode 33 with Claire Suellentrop: https://everyonehatesmarketers.com/how-to-use-jobs-to-be-done/ - When Coffee and Kale Compete by Alan Klement - Know the Two--Very--Different Interpretations of Jobs to be Done, by Alan Klement JTBD.info - How to Create 100% Accurate and Detailed Buyer Persona - Episode 50 with Adele Revella: https://everyonehatesmarketers.com/buyer-persona/ - What Jobs to be Done taught me about our users, our product and our company - The Manufacturing of Consent by Edward S. Herman and Noam Chomsky - Captains of Consciousness: Advertising and the Social Roots of the Consumer Culture by Stuart Ewen - AlanKlement.com @AlanKlement on Twitter
Call Centre English - Talking To A Difficult Customer - English For Business
 
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If you work and deal with a lot of customers, you know that customers can be very irritating at times. They are sometimes rude and don't think twice before saying something. But we have to be polite and handle it well because that's our job. In this lesson we will show you some conversations which will help you serve your customers in a professional and polite way. Subscribe to our channel to get more English learning videos. Connect with us on Facebook and stay updated: http://facebook.com/twominenglish Check out our website: http://twominenglish.com for lesson scripts and more learning.
Views: 351316 Twominute English
Lowe's Interview - Customer Service Associate
 
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https://www.job-applications.com/lowes-application/ A former Lowe's customer service associate talks about the interview process, interview questions, how to get a job and what its like to work for Lowe's.
Views: 26490 Job Applications.com
A Career in Warehousing & Distribution (JTJS52010)
 
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New Zealand's economy depends on reliable and flexible warehousing and distribution companies to ensure the millions of dollars worth of goods are moved accurately and efficiently. Fallon King is interested to see what happens at Linfox, the country's largest privately owned supply chain company employing some 15,000 staff which shifts goods throughout the Asia Pacific region. Heading into the storage shed, Fallon is in awe of the 35,500 pallets of product housed by the company and site manager, Paul Blanchard, explains what happens when an order comes in to be fulfilled. Fallon is soon aboard the picking machine to put together an order that will then be wrapped and distributed via one of the company's delivery trucks. Getting it right in the warehouse is crucial but customer service is just as important at Linfox. New Zealand Fleet Administrator, Suzanne Restieaux, gives Fallon an overview of the role great service plays in a fast paced industry where customers expect their goods to arrive on time and undamaged. Warehousing and distribution is an industry offering plenty of opportunities for advancement and a great option for those who enjoy working within a team environment. Find out about this, and a huge variety of other careers, at http://www.justthejob.co.nz
Views: 572506 Just the Job
Jobs To Be Done -- Product Lifecycle Jobs surround all products
 
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As an innovator, you’re always searching for important customer jobs that are not being done well because these can be lucrative demand creation opportunities. One area of opportunity often overlooked is product lifecycle jobs. More often than not, customers are dissatisfied with their ability to get these important jobs done — and there’re a lot of them! These jobs surround the use of any product, which is why they’re not always obvious. But make no mistake, product lifecycle jobs can be low-hanging fruit for innovators. We all buy products to help us execute jobs. A product can be physical thing like a mattress or a refrigerator or a non-physical thing like software or digital content that is purchased and downloaded. Recall that products are most often hired to execute some part of a job. They are usually combined with other products, services, and resources to create a self-service job solution. We don’t just obtain and use a product, we may also have to install it, learn how to use it, move, store, maintain, upgrade, and dispose of the product as well. These are called lifecycle jobs because they are the jobs that arise around using a product through its stages of use and life. Say for example you hire a new laptop computer to execute numerous workflow jobs. You may have to transfer software and files from an older computer. You may have to learn how to use the computer since it may be very different from your previous laptop. You may have to move, store, maintain, upgrade and finally recycle the computer when it no longer meets your needs. Helping customers get lifecycle jobs done better is an easy and effective way to quickly lift the perceived value of an existing service. Take for example a retailer of mattresses and/or refrigerators. The retailer sells these products, but can also deliver and install the new products for customers. The retailer can also remove and dispose of old products that are being replaced. While there are many retailers of mattresses and refrigerators, customers will prefer retailers who help them get these important lifecycle jobs done. From the customer’s perspective, such retailers are more valuable. Lifecycle jobs are defined in the specific context of the product it is tied to. For instance, the lifecycle job “upgrade” in the laptop example could be defined as — “upgrade the memory on a laptop computer” or “upgrade the hard drive on a computer,” and so on. Defining this job as simply “upgrade a computer” or worse “upgrade a device” would not work because “computer” and “device” are ambiguous objects of action. Consequently, the job map that unfolds the steps of this job action would be too abstract for innovation purposes. For this reason, lifecycle jobs cannot be defined absent solution context, as it the case with other jobs. Because they orbit a specific product, lifecycle jobs must be defined relative to that product and defined in a way that is actionable. That said, remember not to specify a particular solution for getting a lifecycle job done in your definition. For instance, you wouldn’t want to use a definition like — upgrade the memory on a laptop computer at ACE computer shop. Services, from the customers’ perspective, do not have lifecycle jobs. They do not need to be moved, stored, maintained, upgraded or disposed of. Although many Internet-based services require the download and installation of an app, this is part of the service workflow and is therefore not a lifecycle job. Likewise, learning how to use a service is not a lifecycle job because service “usability” is a function of how well the service interface is designed in terms of structuring the service workflow. This can be augmented by integrating user groups, blogs and other support in the form of tips and usage advice directly on the workflow path. Services integrate many products and other resources into what we call the service-process engine. The integration of all these resources is what gives a service the capabilities to get customer jobs done. But these products are owned and/or operated by the service provider. Therefore, it is the responsibility of service providers to execute these product lifecycle jobs, not the customers of the service. Lifecycle jobs are very important to individuals and service providers. As such, they have a significant influence on the products they choose for themselves and their businesses. That’s because getting lifecycle jobs done well increases the benefits of using a product. On the other hand, when lifecycle jobs cannot be done well for a particular product, the time, effort, and cost of using that product increases. This, in turn, decreases the value of the product. As innovators, we want to be on the lookout for unsatisfied lifecycle jobs because these represent big opportunities.
Views: 79 INNODYN
LiveChat in the Customer Support Department
 
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LiveChat (http://lc.chat/3kmaemi) is perfect piece of software for support teams and larger organizations. Scalable, secure and easy to pick up by the new agents, it really gets the job done. Like us on Facebook: https://www.facebook.com/livechat Follow us on Twitter: https://twitter.com/livechat
Views: 6762 LiveChat
Virtual Amazon jobs, real peace of mind
 
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Did you know the person on the other end of a customer service call might be a military spouse working from home? Military spouse unemployment is a major concern, and Amazon is committed to creating work and career opportunities that are virtual. Through our virtual customer service program, we're trying to be a part of the solution. Visit Amazon's Day One Blog: https://blog.aboutamazon.com Find us on Twitter: https://twitter.com/amazonnews and Instagram:https://www.instagram.com/amazonstories/
Views: 37938 Amazon News
"Jobs to Be Done" by Tony Ulwick at Lean Product Meetup
 
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Jobs to Be Done pioneer and author Tony Ulwick gave this talk at the Lean Product & Lean UX Silicon Valley Meetup on April 4, 2017. Anthony (Tony) W. Ulwick is the founder and Chief Executive Officer of Strategyn, LLC. an innovation consulting firm based in San Francisco. He is the creator of Outcome-Driven Innovation (ODI). This video was produced by Coreography https://coreography.com. Lean Product was founded by Dan Olsen https://dan-olsen.com. Learn more about Lean Product Meetups at https://meetup.com/lean-product For more videos like this, subscribe to our channel: http://www.youtube.com/c/DanOlsen
Views: 7001 Dan Olsen
Product Promotion and Customer Relations Job Up for Grabs!
 
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Tom describes the product promotion and customer relations job which is being advertised in April 2017. If you would like to apply please email [email protected]
Views: 42 Tom the Fishman
Customer Service Assistant - Best Volunteer Job at the ReStore?
 
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Steve believes the Customer Service Assistant is the best volunteer job at the Habitat for Humanity ReStore. Volunteers assist with every aspect of the customer experience, from making sure product is easily shoppable to assisting customer find what they want and need. Opportunities are Monday - Saturday 9:00am - 6:00pm. Make sure you like working with people and that you like to have fun. Steve is in need of volunteers with good personalities and a helpful attitude. For more information: http://habitatspringfieldmo.org/restore/volunteer-at-restore Call Tommy 417.829.4001 ext 112 Email Tommy [email protected]
The 4 Sentence Cover Letter That Gets You The Job Interview
 
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Join career expert and award-winning author Andrew LaCivita as he teaches you exactly how to write the 4 sentence cover letter that gets you the job interview! Grab the FREE template here: http://bit.ly/4sentencecoverletter For much more FREE content, see the https://www.milewalkacademy.com/ -------------------- GET INTERVIEW INTERVENTION HARDCOVER FREE! -------------------- Get the Interview Intervention Hardcover, eBook, and Audiobook while supplies last! The $29 book is FREE. I bought it for you. I'm also adding in the $27 digital experience. I only ask that you pay $7 so my friends at the warehouse can pick it, pack it, and ship it. I'll send it anywhere in the world for $7! Get it here: http://bit.ly/YTFreeInterviewIntervention -------------------- FREE DOWNLOADS -------------------- DOWNLOAD: THE 4 SENTENCE COVER LETTER HERE: http://bit.ly/4sentencecoverletter DOWNLOAD: THE ULTIMATE PROFESSIONAL RESUME TEMPLATE HERE: http://bit.ly/ultimateresumetemplate -------------------- WANT MORE AWESOME COVER LETTERS? -------------------- HOW TO APPLY WHEN THERE IS NO JOB OPENING: 7 SENTENCE COVER LETTER: https://youtu.be/O4LcD3VjlfU BOSS HUNTING COVER LETTERS: https://youtu.be/tIzfFliaPYA -------------------- NOT GETTING YOUR RESUME NOTICED VIA THE ATS? -------------------- I recommend my resume format followed by using JOBSCAN. Get it FREE here: https://www.jobscan.co/andrew-lacivita -------------------- JOIN MY JOB SEARCH BOOT CAMP -------------------- Want the most advanced and effective job searching program created? Check out my Job Search Boot Camp to find your dream job fast! 5 sessions, lifetime access, live event (plus recordings), ongoing coaching and so much more: - Start in the right place (your headline/pitch, your why, your needs, your questions for the employers) - Create marketing material that wows (resume, cover letters, LinkedIn Profile) - Run the perfect job hunt (most advanced job search strategies) - Interview to win the job (ace any type of interview and learn advanced selling techniques) - Negotiate like a pro (learn the nuances, psychology and steps to get paid what you deserve) Learn more and ENROLL HERE: https://www.milewalkacademy.com/p/andrew-lacivita-job-search-boot-camp -------------------- CONNECT WITH ANDREW -------------------- Join Andrew's email list: http://milewalk.com/mwblog Get Andrew's books and training: https://www.milewalkacademy.com YouTube: https://www.youtube.com/andylacivita Facebook: https://www.facebook.com/andrewlacivita Twitter: https://twitter.com/arlacivita LinkedIn: https://www.linkedin.com/in/andrewlacivita Instagram: https://www.instagram.com/andrewlacivita iTunes free podcast: https://itunes.apple.com/us/podcast/tips-for-work-life-andrew/id1120387046 -------------------- SUMMARY: -------------------- Modern-day cover letter is your introduction—of any kind—to the employer. There are essentially three ways this occurs: 1. Cover Letter 2. Email (with attached resume) 3. Applicant Tracking System (ATS) Your “cover letter” has three goals: 1. Explain why you’ve contacted the employer. 2. Provide insight on who you are and what you offer. 3. Show enthusiasm and interest in hearing (back) from the employer. You can accomplish these three goals in four sentences, which I discuss in the video. You can also grab the free download to see the exact format! If you have haven’t seen How To Build the Ultimate Professional Resume, check it out because some of the cover letter content references your resume. Get that RESUME TEMPLATE HERE: http://bit.ly/ultimateresumetemplate -------------------- ABOUT ANDREW -------------------- Andrew LaCivita is an internationally recognized executive recruiter, award-winning author, trainer, and founder and chief executive officer of milewalk and the milewalk Academy. He’s dedicated his career to helping people and companies realize their potential, consulting to more than two hundred organizations and counseling more than eleven thousand individuals. He often serves as a trusted media resource and is the author of Interview Intervention, Out of Reach but in Sight, and The Hiring Prophecies. -------------------- ABOUT TIPS FOR WORK AND LIFE® -------------------- Tips for Work and Life® is a weekly careers, hiring, and motivational show full of helpful job search strategies, career management and acceleration tactics, recruitment techniques, and self-help aids with award-winning author, executive recruiter, and trainer Andrew LaCivita. Tips for Work and Life® has been cited by several sources as a Top 100 Careers and HR Blog. He includes these 7-20 minute multicast shows filmed with no teleprompter in one take as part of his blog and podcast. #milewalkacademy #coverletter #resume #jobinterview #jobsearch #careercoach #careercoaching #interviewintervention
Views: 661567 Andrew LaCivita
A Look Inside: AT&T Careers | AT&T
 
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All the latest and greatest videos relating to AT&T- products, devices, services, music, sports, contests, announcements, commercials. SUBSCRIBE http://go.att.com/subscribe-yt About AT&T: Laugh, learn, discover. See your favorite products, services, customer stories, entertainment, and our innovations in action. Watch the new connected life unfold. Mobilizing Your World. Connect with AT&T Visit the AT&T Website: http://go.att.com/att Visit AT&T Time Warner: http://go.att.com/atttw Like AT&T on Facebook: http://go.att.com/att-fb Follow AT&T on Twitter: http://go.att.com/att-tw Follow AT&T on Instagram: http://go.att.com/att-ig Follow AT&T on LinkedIn: http://go.att.com/att-li Follow AT&T on Google Plus: http://go.att.com/att-gplus For Customer Care issues Tweet us: http://go.att.com/attcares-tw For Business Customer Care issues Tweet us: http://go.att.com/businesscare-tw A Look Inside: AT&T Careers | AT&T https://www.youtube.com/watch?v=1Ns7NRIvAEo https://www.youtube.com/att
Views: 17954 AT&T
How to Sell A Product - Sell Anything to Anyone with The 4 P's Method
 
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► Claim Your Free YouTube Passive Income Course: https://tinyurl.com/ya3oo56b ► Free 11 Questions to Change Your Life http://refusingtosettle.com WATCH PART II HERE: https://youtu.be/RzySC4hmlIs Stop settling start living Clark ____________________ How to Sell A Product so That People MUST Buy - 4 P's Method Promise In this video, I will teach you how to sell so good people will pull out the wallet and say “TAKE MY MONEY”. Before you learn this must promise me: I WILL ONLY USE THIS METHOD FOR GOOD. I WILL NOT MANIPULATE. If you can’t promise that, aka you’re a sociopath do not watch this video. Picture If you’re watching this video I’m willing to bet you’ve had to SELL something at some point in your life. physical product? IDEAS? Sell yourself in an interview. Whatever it is, picture having a method that works for anything — A master key in the back of your pocket you can pull out any sales situation and it fits perfectly. Unlock the results you want with one turn. Teach you that simple formula I use for writing persuasive content, sales pitches, convincing girlfriend where we should eat — list goes on. Proof I use this SAME method every video. In fact, what you’ve been watching this entire minute IS the method I’m going to teach you. Still watching? Proof it works and has held your attention this long. Credit for this goes to Mike Del Ponte on the Social Triggers Podcast. The 4 P’s Method. Want to learn how to sell yourself using video marketing? Get the YouTube Success Formula ebook Kindle Edition for ONLY $2.99 Inside you’ll discover….. ►How to grow your YouTube Channel 5-year worth in 5-months ►How to make 10 x the money you’re currently making on AdSense ►The secret to getting discovered on YouTube and creating videos your fans can’t stop watching. Click Here for Instant Access ► http://amzn.to/2j86PRU ★★★ The 4 P's ★★★ Content: The 4 P’s 1. Promise Short punchy ONE line about what you want to give them. EX: Ad — hook in first 5 sec or other 60 doesn’t matter. EX: Movie — hook in the first scene! MY EX: Teach you how to sell so good people will pull out wallet and say “TAKE MY MONEY” 2. Picture We buy with our emotions. We rationalize with logic. A feature is great, but give me BENEFITS. What will this DO in my life for me? 3. Proof Apple story graphic designer. Don’t TELL ME. SHOW me. This method: Look in the description of this video. I’ve included my entire word for word outline. 4.Pitch Now we’re current with where you’re watching and I’m talking. It’s time for me to close this video with last P: The Pitch. What is your call to action? If you’re watching this, you know about the pitch. This is where people focus all energy on learning. Skip first 3 P’s. EX: Every email has ONE CTA for best click-throughs. Because people overwhelmed with options, won’t choose any. ONE thing want them to do? Principles to include Scarcity, My Pitch So here’s my pitch to you: If you got this far — like this video. Share this video with someone who you’ve spoken about sales or persuasion with. Want to Be Coached By Me? Ready to take your business or YouTube channel to the next level? To apply for business coaching send me an email: [email protected] (serious applicants only) Video Gear I Love: YouTube Success Formula ► http://amzn.to/2j86PRU TubeBuddy ► http://bit.ly/2jJkAH7 Canon T5i ► http://amzn.to/2iMx390 Canon G7x ► http://amzn.to/2iibYXJ Video Mic ► http://amzn.to/2ihZf7D Studio Backdrop ► http://amzn.to/2jBiBk1 Studio Lighting ► http://amzn.to/2jcFgGR External Hard Drive ► http://amzn.to/2jBdb8H Memory Card ► http://amzn.to/2jBgyN9 Connect With Me On Social: Blog ► http://www.refusingtosettle.com Twitter ► http://bit.ly/2h0TzO3 Facebook ► http://bit.ly/2fYn9lG Instagram ► http://bit.ly/2gFW0Cr Snapchat ► http://bit.ly/2gOyZ0p iTunes Podcast ► http://apple.co/2gMKcRz My Products & Courses The Ultimate Guide to Keeping A Journal ► http://www.mybestjournal.com YouTube Success Formula (Kindle) ► http://amzn.to/2j86PRU Gear & Resources I Recommend ► http://refusingtosettle.com My Hair Company ► http://kegleyco.com ✔ SOURCES ✔ Videos: "Downtown Detroit” by DJKNOWLEDGE313 VIA Videvo CC "City Night” by Videovo [Movieclips Trailers] — “Steve Jobs Official Trailer #1 (2015) - Michael Fassbender, Kate Winslet Movie HD” — https://youtu.be/ufMgQNCXy_M [NBC News] — “Mike Rowe: 'Dirty Jobs' Reached Same People As Donald Trump's Campaign | Meet The Press | NBC News” — https://www.youtube.com/watch?v=33h2mgrY_ZI [brinydeep] — “Mike Rowe on QVC - Lava Lamp” — https://www.youtube.com/watch?v=kbd2DucRe1M [AkwGibbs] — “Sell me this pen - Wolf of Wallstreet” — https://youtu.be/9UspZGJ-TrI #RefusingtoSettle
Marketing Careers:Exploring Product Marketing and Development
 
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http://careersoutthere.com/careers-in-consumer-product-marketing-creative-business-jobs. Marketing careers, specifically product marketing careers, are explored with a marketing expert from the world of children's toys in this Careers Out There interview. Marketing VP Michael Edelstein tells Marc Luber what product marketing and development careers are really like and who makes the best fit for product marketing jobs. For more career videos on Business Jobs: http://www.youtube.com/user/CareersOutThere#grid/user/A3F5679DD4D8117C. To see our YouTube channel: http://www.youtube.com/CareersOutThere. Great Career Tests to help find YOUR fit: http://careersoutthere.com/career-tests/ Video Guide to help you find the career YOU WANT: http://ow.ly/haB97 Our Facebook: http://www.facebook.com/CareersOutThere
Views: 6040 CareersOutThere