Search results “Oracle field service cloud”
Oracle Field Service Cloud Solution Overview
Oracle Field Service Cloud solution gives you everything you need to empower field agents and deliver service experiences that wow your customers—whenever, wherever.
Views: 5219 Oracle Service Cloud
Intro To Oracle Field Service Cloud
Introduction To Oracle Field Service Cloud
Views: 20059 Oracle Service Cloud
Oracle Digital Field Service Demo
Digital Field Service is a 100% cloud based solution combining Internet of Things (IoT), real-time predictive analytics, mobile scheduling, and routing, enabling Service providers to manage the Service life cycle for their customers’ assets. The solution demonstrates an end to end asset management leveraging the key capabilities of is real-time predictive analytics, rules based engine for guided assistance in resolving critical issues remotely and Field Service management.
Oracle Field Service Cloud Solution Overview
Oracle Field Service Cloud offers a time-based, predictive and self-learning field service solution that scales.
Oracle Field Service Cloud Real-Time Traffic and Street-Level Routing
See how Oracle Field Service Cloud fully supports any combination of Predictive Travel, Real-Time Traffic updates, and Street-Level Routing options.
Views: 1651 Oracle Service Cloud
Field Service | Using the Count Down for Work Progress in Oracle Field Service Cloud
This tutorial shows technicians how to use the count down for work progress feature of Oracle Field Service Cloud.
A Vision into the Future of Field Service
Oracle is empowering the field technician of the future by providing the most comprehensive solution of the cloud based field service tools.
Views: 3115 Oracle Service Cloud
Oracle Service Cloud In Action
A modern customer service strategy requires connecting all customer touch-points to create a great service experience. This includes robust self-service - including on mobile devices -, empowering agents to offer consistent service across all channels, seamlessly integrating field service to the contact center and even connecting IoT enabled devices to your service platform. See how Oracle Service Cloud offers all this in practice.
Views: 31178 Oracle Service Cloud
Oracle JDE and Field Service
Integrate Oracle JD Edwards and Oracle Field Service Cloud
Views: 147 Furqan Shamsi
Mobile Field Service
Improve Customer Satisfaction, Increase Field Service Technician Utilization and Enhance Enterprise Service Efficiency with state-of-the-art, ADF based, Cross-Platform Oracle Mobile Field Service Software.
Views: 2010 OracleEBSdemos
Field Service | Setting up Authorization for the REST API in Oracle Field Service
Shows you how to add appropriate privileges to a user type so that users of that type can make calls to the Oracle Field Service REST API.
Oracle Field Service Cloud Routing Module
Oracle Field Service Cloud Routing allows you to increase on time arrivals and productivity, while reducing costs and insuring the right resource gets to the right activity at the right time.
Views: 1141 Oracle Service Cloud
Oracle Field Service Cloud Core Manage Module
Oracle Field Service Cloud core manage application provides complete visibility of your workforce in real time, insuring that all customer commitments are met.
Field Service | Setting up Collaboration in Oracle Field Service Cloud
Shows you how to administer the collaboration feature in Oracle Field Service Cloud.
19B Oracle Field Service Cloud Release Overview Video
John Ranalli, Outbound Product Manager for Oracle Field Service Cloud provides a highlight of the most exciting features released in the 19B release.
Oracle Service Cloud 19A Release Overview
Jodie Knox provides a quick overview of the most exciting innovation and features released in the 19A release.
Views: 1231 Oracle Service Cloud
Oracle Engagement Cloud (Sales Cloud CRM & Service Cloud) Live Demo
Here is sneak peak at the R13 release of Oracle Engagement Cloud, which takes Oracle Sales Cloud and matches it with components of Oracle Service Cloud. For more information, do not hesitate to reach out to me. Nish Veer Enterprise Account Director (Customer Experience) Oracle Australia [email protected] +61414379611
Views: 15136 Nish Veer
BExpert - Webcast Oracle Field Service Cloud (TOA)
Webcast realizado em 19/02/2016 com um overview do Oracle Field Service Cloud e uma demo do mesmo.
Views: 1656 BExpert
Oracle Field Service Cloud Overview PTBR
Overview do Oracle Field Service Cloud (TOA) legendado em PTBR
Views: 416 BExpert
Oracle Field Service Cloud Capacity Module
Check out the video to find out how capacity management works in Oracle Field Service Cloud.
Views: 1958 Oracle Service Cloud
Field Service | Using Collaboration in Oracle Field Service Cloud
This video shows you how technicians and dispatchers can use Oracle Field Service to collaborate and interact via a chat like mechanism.
Oracle Field Service Cloud Collaboration Module
Oracle Field Service Cloud collaboration improves your mobile workers with tools that help streamline communication, access knowledge and increase productivity.
Oracle Field Service Cloud Mobility Module
Oracle Field Service Cloud Mobility is a comprehensive solution that empowers field employees with everything they need to succeed in the field.
Views: 1323 Oracle Service Cloud
Field Service | Viewing REST Documentation for Oracle Field Service Cloud
This video shows you how to access the Oracle Field Service REST API documentation to determine how to formulate your calls and use an endpoint.
Field Service | Creating a Sequential Routing Plan
This tutorial applies to Rel 16.2. It shows you how to create a sequential routing plan.
Webinar: Connected Customer Experience using Oracle Field Service Cloud with IoT Apps
Join Ephlux and Oracle for this webinar to learn how you can transform your service org. into a connected customer experience provider! Empower your service teams and field force with tools and information that can help proactively resolve the customer’s problem before they even feel the pain!
Views: 117 Ephlux
Oracle Applications Release February 2016 Spotlight on Field Service
Watch the February 2016 Release spotlight video on top level messages and product themes of Oracle Customer Experience Cloud - Field Service Cloud. For more information on Field Service Cloud, visit https://cloud.oracle.com/customer-exp...
Views: 1092 Oracle Service Cloud
Augmented Reality Demo at Modern Service Experience 2017
At Modern Service Experience 2017, Robert Surujbhan gave this awesome demo of how Augmented Reality, IoT and Customer Service work together.
Views: 6730 Oracle Service Cloud
Field Service | Using the Service Cloud REST API in PHP
This video shows you an example of using the Field Service REST API in PHP code.
Field Service | Assigning Activities Immediately
This tutorial applies to Rel 16.2. It shows you how to assign activities immediately.
Oracle Service Logistics Cloud
Together with Oracle Field Service Cloud, Service Logistics provides comprehensive support for field service activities. The Service Logistics landing page provides actionable insight and easy access to frequently performed activities, including ordering and receiving parts for repair or for replenishment of trunk stock, shipping returned parts, and debriefing work performed. Let's see how.
Views: 93 Oracle Quick Tours
Oracle Service Cloud 18D Release Overview
Jodie Knox, Principal Product Manager for Oracle Service Cloud, provides a quick overview of all the exciting featured released in the 18 D release.
Views: 1119 Oracle Service Cloud
Copel Improves Customer Relationships with Field Service Cloud
Copel Telecom adopted Oracle Field Service Cloud to improve customer relationships by offering their customers direct access to technicians' schedules.
Views: 151 Oracle
Oracle Field Service
Oracle Field Service. Service Cloud.
Views: 1456 Harry Arbouin
Field Service Mobile App for Oracle Cloud Maintenance, Oracle Field Service, PeopleSoft & JD Edwards
vField allows field service technicians to download service requests and materials information from Oracle, PeopleSoft or JD Edwards to iOS, Android and Windows mobile devices while in network coverage and then update the status of work requests, add materials to work requests, and close work requests independent of network connectivity.
Field Service | Using the Notification Panel in Oracle Field Service Cloud
This tutorial shows technicians how to use the notification panel feature of Oracle Field Service Cloud.
Cincinnati Bell Dials in Field Service With Oracle Cloud
Cincinnati Bell wanted a dispatch platform they could grow with and they would never outgrow. Hear how this telecommunications company is using Oracle Field Service Cloud to increase efficiency and improve its customer favorability rating.
Views: 642 Oracle
Integrating Oracle IoT Cloud, JDE E1 & Field Service Cloud for Remote Controlling and Servicing
Integrating Oracle IoT Cloud, JD Edwards E1 & Oracle Field Service Cloud for Remote Controlling and Servicing
Views: 456 Ephlux
SAP Service Cloud - Field Service
SAP Service Cloud solutions can help you quickly find the right people with the right skills to get the job done. Field technicians can keep fully up to date with the information they need to fix the problem on their first visit – and keep your customers happy. Watch! For more information about SAP Service Cloud, please visit us at: https://enable.cx.sap.com/category/Service/89743431
Digital Field Service: Monitor Assets with Oracle IoT Cloud
With the Digital Field Service Solution, you can monitor and Improve the service lifecycle of customer assets, increase service revenue and margins through predictive management, and leverage seven cloud services to maximize operational efficiencies.
Views: 2234 Oracle
Field Service Customization for Oracle RightNow Cloud Service
InFact Group demonstrates extension of RightNow Cloud Service to enable Field Service Processes. For more information, write to us at: [email protected] Do visit us at: www.infactgroup.com
Views: 993 InFact Group
Oracle Service Cloud 18A Release Overview part 2
Check out this video to learn about the most exciting Oracle Field Service Cloud features added to the 18A release. This is part two of two, click here to see the first video: https://youtu.be/4qobe_ziy5A
Field Service | Using node.js with the Field Service REST API
Shows you a code example of how to access the REST API of Oracle Field Service using Node.js.
Unilever Increases Field Knowledge and Service Quality
With Oracle Field Service Cloud, Unilever Brazil streamlined their processes, increased field information, and increased quality of service for all customers.
Views: 153 Oracle
Oracle Service Cloud Policy Automation Overview
Oracle Service Cloud Policy Automation enables organizations in all industries to automate service processes, policies, rules and regulations to provide superior customer experiences across all channels
Views: 2540 Oracle Service Cloud
Oracle Field Service Cloud Service 2018 Implementation Essentials 1Z0-628
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Views: 2 Andrea Jones