Home
Search results “Developing the service product”
Product and Service Development
 
06:44
Subscribe to CUSTOMER ACCELERATOR: http://www.smallbusinesselite.co.uk/customer-accelerator/ Video transcript: Have you ever watched Dragons Den on the television? Now what you have to remember is that the people who are on the panel are successful business owners and entrepreneurs in their own right so have seen it, done it, and have a good idea what makes a good product or service. That is why they are often amazed by some of the people who pitch on the show. How often do we see a pitch about a product or service for which there will never be a demand! And sadly, more often than not, these same people have invested everything they own to 'create' this product that will never find a buyer. It's as simple as this ... if you want to make money to have to sell your goods or services to other people, your target audience. But they can only be your target audience if your goods or services match their needs or wants. Every selling proposition moves a potential customer either closer to desire or further away from pain so your products or solutions have to be tailored to their needs or wants. You should be looking at your products or services and seeing have they fit in with what your clients want and not with what you want, or your family wants, or even what your employees want. Let's have a look at some examples to illustrate the point I'm trying to make .... 1. You're a self-employed plumber who insists that your customers pay cash and there's no paper work ... your customers actually want a receipt and written guarantee with the option to pay with a debit card 2. You're a self-employed plumber who doesn't take cash, provides a receipt for all of your work, and gives a guarantee ... your customers want the cheapest possible price and want to pay cash 3. You design a rain proof coat from a special material meaning that it is dry again within minutes no matter how wet it is. Comes with a hefty price tag ... your customers are happy with an inexpensive fold away coat These aren't particularly great examples but what I'm trying to do is illustrate the fact that you can't sell what your audience doesn't want or need. So in practical terms what do your products or services do to meet the needs or wants of your target market? Are there things you could add to your service that would increase the positive experience of your customer? Actions Take a look at the products or services you offer to your customers and check ... Are you providing the ideal service or product for your customers ... for example, if you sold wood flooring do you provide a delivery service? 1. Could you improve your customers experience ... for example if you sold wood flooring could you provide videos on your website or from the manufacturer on how to fit it correctly? Could you happily recommend tradesmen who would enhance or compliment your local brand to ensure it is fitted properly thereby giving them the floor they dreamed about? 2. If you do provide 'free' delivery do you offer a discount if they take it away themselves for customers who want the keenest prices? 3. Could you create sample packs of your flooring with a deposit (to encourage them to return to your business) so that they can go home with the samples and choose the exact colour or finish they wanted? 4. Take that one step further ... could you send someone to their house (by appointment) to show them a selected range and receive advice on which way the floor could be laid to reduce costs or achieve a better finish? Final Note Don't forget, as a local business owner, the greatest source of information for all of these types of questions are your current customers. As them what they thought of your service, your products etc. What would they have been willing t pay more for and what would did they not like paying for? Answering these questions will enable you to provide a range of products or services. Again, as an example using the flooring we were discussing earlier ... Product A - discounted price on your flooring, take it away today Product A - regular price with free delivery Product A - premium price with free delivery and free fitting by guaranteed tradesman It doesn't matter what you sell or do, every product or service can have various price points and packages. Take the time to look at your business if you are providing the goods or services your customers are looking for or are they going elsewhere, to your competitors because you don't meet their needs? Further Resources: Membership site: http://www.smallbusinesselite.co.uk Facebook: http://www.facebook.com/smallbusinesselite Google Plus: https://plus.google.com/u/0/b/109944232888714697316/
Views: 8015 Steve Brown
Product - Development Stages
 
10:17
This video explores the 8 stages of product development. As well, it helps identify what we mean by 'product' and where the development process fits into the Marketing Mix.
Views: 224198 Jason Richea
How to Sell Your Product or Service - Developing Options for Clients (Part 9 of 11)
 
07:20
My YouTube Video Gear Kit - http://geni.us/17Iz8 Edit videos with FCPX - http://geni.us/LNR1F9 Camera microphone - http://geni.us/fTsnqFL Website - http://geni.us/n1Bu Facebook - http://geni.us/92Qk Instagram - http://geni.us/vOEm8 YouTube - http://geni.us/qWYWHhR Twitter - http://geni.us/ZK8BN LinkedIN - http://geni.us/SejN1W1 Kit - http://geni.us/17Iz8 How to Sell Your Product or Service (Part 9 of 11) Sales Training Course. In this course, sales trainer and sales motivation expert Victor Antonio introduces you to a process to learn How to Sell. For more info go to Victor Antonio http://www.VictorAntonio.com In this video, Victor how to sell more products or services by developing options ---Get more Sales Training and Motivation Tips on Selling with Victor Antonio at http://www.SellingerGroup.com Bio: Sales Motivation speaker, trainer and author Victor Antonio is proof that the American dream of success is alive and well. A poor upbringing from one of the roughest areas of Chicago didn't stop Victor from earning a B.S. Electrical Engineering, an MBA and building a 20 year career as a top sales executive and becoming CEO of a multimillion dollar high-tech company. Prior to being CEO he was President of Global Sales and Marketing for a $420M company. He was tasked with building a global sales force, establishing contract agreements, developing financial pricing models and in charge of developing the corporate brand and marketing the company's services for worldwide acceptance. Before that he was Vice President of International Sales in a Fortune 500 $3B corporation at the time. Within a two and half year time period he grew their business from $14M to $98M in annual revenue. During that time period his sales totals were $162M and was selected from over 500 sales managers to join the President's Advisory Council for excellence in sales and management. International: His success in sales and management also helped him establish channels internationally. He has conducted business in Europe, Asia, Saudi Arabia, Australia, Latin America, Middle East, United Arab Emirates and South Africa. How to Sell Your Product or Service online Sales Training Course.
Views: 67981 Victor Antonio
Launching Your Product: Here's What To Do Before Anything Else
 
19:29
Join Online Business Mastery Accelerator: https://onlinebusinessmasteryaccelerator.com/?utm_medium=social&utm_source=youtube&utm_campaign=online-business-mastery-accelerator-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description In this video I share with you a process for launching your product. Here’s what to do before anything else. The purpose of a product launch is to drive traffic and sales to your online business, so that it can grow and thrive. Launching a new product is a great way to attract new customers, but it takes time to plan and execute. Many entrepreneurs feel the need to promote their products right away, and end up rushing the process. The result can be disastrous. In the words of David Ramsey, "People are in such a hurry to launch their product that they seldom look at marketing from a bird's eye view and they don't create a systematic plan." A successful product launch starts with a great strategy, and I'm here to walk you through it. Are you ready to learn the step-by-step process for launching your product? Here's what to do before anything else. This page contains affiliate links. If you purchase a product through one of them, I will receive a commission (at no additional cost to you). I only ever endorse products that I have personally used and benefitted from personally. Thank you for your support! ★☆★ VIEW THE BLOG POST: ★☆★ https://projectlifemastery.com/launching-your-product-heres-what-to-do-before-anything-else/?utm_medium=social&utm_source=youtube&utm_campaign=blog-post-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description ★☆★ SUBSCRIBE TO ME ON YOUTUBE: ★☆★ Subscribe ► http://projectlifemastery.com/youtube ★☆★ FOLLOW ME BELOW: ★☆★ Blog ► https://www.projectlifemastery.com/?utm_medium=social&utm_source=youtube&utm_campaign=homepage-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description Twitter ► http://www.projectlifemastery.com/twitter Twitter ► http://www.twitter.com/stefanjames23 Facebook ► http://www.projectlifemastery.com/facebook Facebook ► http://www.facebook.com/stefanjames23 Instagram ► http://projectlifemastery.com/instagram Instagram ► http://www.instagram.com/stefanjames23 Snapchat ► http://projectlifemastery.com/snapchat Periscope ► http://projectlifemastery.com/periscope iTunes Podcast ► http://www.projectlifemastery.com/itunes ★☆★ ABOUT PROJECT LIFE MASTERY: ★☆★ The Project Life Mastery YouTube channel is the place to be for motivational, inspiring, educational, and uplifting self improvement videos. You can also follow for videos about online business, Amazon, and making money online! ★☆★ MY PRODUCTS & COURSES: ★☆★ Life Mastery Accelerator ► https://projectlifemastery.com/lifemasteryacceleratorcourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Online Business Mastery Accelerator ► https://projectlifemastery.com/onlinebusinessmasteryacceleratorcourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Morning Ritual Mastery ► https://projectlifemastery.com/morningritualmasterycourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Affiliate Marketing Mastery ► https://projectlifemastery.com/affiliatemarketingmasterycourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Kindle Money Mastery ► https://projectlifemastery.com/kmoneymasterycourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else 24 Hour Book Program ► https://projectlifemastery.com/24hourbookcourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else Kindle Optimizer ► https://projectlifemastery.com/koptimizercourse/?utm_term=launching-your-product-heres-what-to-do-before-anything-else ★☆★ MERCHANDISE: ★☆★ Mastery Apparel ► http://www.masteryapparel.com ★☆★ RECOMMENDED RESOURCES: ★☆★ https://projectlifemastery.com/resources/?utm_medium=social&utm_source=youtube&utm_campaign=plm-resources-page-promo&utm_term=launching-your-product-heres-what-to-do-before-anything-else&utm_content=lc-youtube-description
Views: 79514 Project Life Mastery
Message Map: How To Pitch Anything In 15 Seconds | Forbes
 
04:35
Forbes Contributor Carmine Gallo tells you how to pitch anything in 15 seconds using a Message Map Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1 Stay Connected Forbes on Facebook: http://fb.com/forbes Forbes Video on Twitter: http://www.twitter.com/forbesvideo Forbes Video on Instagram: http://instagram.com/forbesvideo More From Forbes: http://forbes.com Forbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.
Views: 669256 Forbes
How to create a great brand name | Jonathan Bell
 
05:41
Ever wondered why companies like Apple, Uber and AirBnB are so easily identified in a sea of advertising? Jonathan Bell gives step-by-step advice on how to create a lasting brand name. TEDArchive presents previously unpublished talks from TED conferences. Enjoy this unedited talk by Jonathan Bell. Filmed at TEDUniversity in 2016.
Views: 811406 TED Archive
MVP: Quickly Validate your Start-Up
 
11:09
Whether you're creating a mobile app or a cat food delivery business, it's often helpful to start with a Minimum Viable Product. With an MVP, you'll spend more time building the things that matter, and be able to quickly test your assumptions--and the market. But how do you decide what stays and what goes? Will Dayble, director of web development company Squareweave, takes us through the process of creating an MVP.
Views: 107088 TeamLearnable
How to Grow Your Business and Sales Faster!
 
06:35
#growyourbusiness #revenuegrowth #salesmotivation Revenue Growth Strategies - Where to Grow Your Sales. In this video I cover four revenue growth strategy that you sales team can focus on to boost their sales and pipeline. For more sales training tips on selling, go to http://www.VictorAntonio.com
Views: 142708 Victor Antonio
What is SERVICE REUSABILITY PRINCIPLE? What does SERVICE REUSABILITY PRINCIPLE mean?
 
05:35
BROWSE The Internet EASY way with The Audiopedia owned Lightina Browser Android app. INSTALL NOW - https://play.google.com/store/apps/details?id=com.LightinaBrowser_8083351 What is SERVICE REUSABILITY PRINCIPLE? What does SERVICE REUSABILITY PRINCIPLE mean? SERVICE REUSABILITY PRINCIPLE meaning - SERVICE REUSABILITY PRINCIPLE definition - SERVICE REUSABILITY PRINCIPLE explanation. Source: Wikipedia.org article, adapted under https://creativecommons.org/licenses/by-sa/3.0/ license. The service reusability principle is a design principle, applied within the service-orientation design paradigm, to create services that can be reused across a business. These reusable services are designed so that their solution logic is independent of any particular business process or technology. Service reusability is typically measured by how much extra functionality a service contains that could be reused in future, and how much of the service’s functionality goes beyond the current requirements. This encourages services that contain extra capabilities built around possible future service usage scenarios. However, little is done in designing the service logic in a manner that it could be reused to automate multiple business processes. This results in more focus on equipping services with extra functionality than concentrating on making the core service logic reusable, leading to gold-plated services whose development require increased time and efforts. This additional functionality may not even fall within the original functional context of the service and might not even be used at all, as it was built without establishing its needs. The resulting SOA would not be able to provide true service reusability as promised. Another misconception about service reuse is that the reuse relates to the frequency of its usage. Contrary to this, the actual reuse relates to when the service is used to automate multiple business processes. This is the true service reuse as such a service eliminates the need for creating altogether a new service and becomes a part of multiple business processes without being part of any particular business process. The service reusability principle addresses these misconceptions by providing a set of guidelines that help to design services containing logic which is not linked to any particular business process and hence could be reused across the enterprise for automating multiple business processes. This further helps in achieving increased ROI. The compound application of service reusability, service abstraction and service loose coupling principles help developing composable services. This design principle advocates developing services based on the commercial product design principles that dictate developing a software product with the right type and correct quantity of logic. So the focus here is on the quality of the logic packed within the software program. By concentrating on quality, the reuse potential of the software program is automatically increased. In order to concentrate on the quality of the logic, the service reusability requires exploring the business domain as well as the current technologies in use. Some of the considerations that help in designing services with reusable logic include: What are the long term objectives of the organization? Analyzing the functional contexts of the current services. Current legacy systems and any future plans of decommissioning such legacy systems. What are the current requirements that the service is required to address? Details about the corresponding business domain(s). By conducting this analysis, we can arrive at the right type of reusable logic that needs to be included within the service. Also because the other services are analyzed as well, the chances of logic duplication are minimized. It is beneficial for the application of this principle to have a service inventory blueprint (a set of candidate services) as then the identification of agnostic logic becomes rather easier. This requires performing via the Service-oriented analysis and design process. The application of this principle before the finalization of service capabilities provides an opportunity for fine tuning and refactoring the logic in support of making it reusable. This also gives a chance to equip the services with additional capabilities that could be reused by other business processes, apart from the one that is currently being automated, when it comes to automating such processes. ...
Views: 140 The Audiopedia
SaaS Introduction (Software as a Service)
 
32:20
This class explains what SaaS (Software as a Service) is and why both vendors and customers are embracing it. We also discuss the decision making process for choosing a SaaS provider. For Classes, Class Notes and Blog Posts: http://www.EliTheComputerGuy.com Join the Conversation at Our Online Community: http://ETCGNetwork.com Visit the Vlog YouTube Channel at: http://www.YouTube.com/EliComputerGuyLive Follow us on Facebook at: http://www.Facebook.com/EliComputerGuy Follow us on Twitter at: http://www.Twitter.com/EliComputerGuy
Views: 156301 Eli the Computer Guy
Software Development Lifecycle in 9 minutes!
 
09:14
This video will cover the SDLC with specific focus on the software quality assurance testing phase. http://www.testaholic.net/understanding-the-software-development-life-cycle
Views: 343294 Testaholic
Developing the Product
 
00:39
Our exclusive ten-part series by serial entrepreneur Mark Loveys. This month he looks at how to develop a successful product. Part 3. Developing the Product Part 2. First Critical Steps (from ‘Big Idea’ towards Saleable Product or Service) In Part 1 ‘The Big Idea’ we looked at the inspiration, initial scrutiny and your determination to establish a start-up business. If you survived Part 1, you will now have at least a basic plan – a concept of this new business which needs fleshing out over time. That plan will be a living, breathing document which will evolve and/or pivot as you progress your business and learn from your market. The first critical step is deciding on the key people you need with you on this journey. More details : http://bit.ly/TheBigIdea2
Developing and Implementing an Effective Product Specification
 
01:02:59
A good specification not only defines the product and process being purchased by the customer, but also serves as an extension of the purchasing contract. Specifications are customers greatest tool for ensuring products received meet the quality and safety standards expected. Good specifications must be complete and accurate. All requirements must be contained within the specification. Shipping, receiving expectations, prerequisite quality programs, packaging guidelines and any other requirements should be detailed in the specification. Accuracy is the second attribute critical to a product specification. The supplier must have processes, programs and materials capable of meeting the specification and the resultant product must meet the ultimate customers' demands. Finally this Video will outline the organizational commitment required to develop and maintain good specifications. For More Information Contact - Organization: NetZealous BDA GlobalCompliancePanel Website: http://www.globalcompliancepanel.com/ Email: [email protected] Help us caption & translate this video! http://amara.org/v/LJLA/
How to Sell A Product - Sell Anything to Anyone with The 4 P's Method
 
07:32
▸ FREE COURSE: Discover The 10 BEST Ways to Make Passive Income Online (Even If You're A Complete Beginner) | https://passiveincomekingdom.com ▸ [FREE] 🔥FREE BOOK: "The YouTube Success Formula" Discover The 31 Tactics To Start A Six Figure YouTube Channel From SCRATCH | https://bit.ly/2E4OhMh ► Free 11 Questions to Change Your Life http://refusingtosettle.com WATCH PART II HERE: https://youtu.be/RzySC4hmlIs Stop settling start living Clark ____________________ How to Sell A Product so That People MUST Buy - 4 P's Method Promise In this video, I will teach you how to sell so good people will pull out the wallet and say “TAKE MY MONEY”. Before you learn this must promise me: I WILL ONLY USE THIS METHOD FOR GOOD. I WILL NOT MANIPULATE. If you can’t promise that, aka you’re a sociopath do not watch this video. Picture If you’re watching this video I’m willing to bet you’ve had to SELL something at some point in your life. physical product? IDEAS? Sell yourself in an interview. Whatever it is, picture having a method that works for anything — A master key in the back of your pocket you can pull out any sales situation and it fits perfectly. Unlock the results you want with one turn. Teach you that simple formula I use for writing persuasive content, sales pitches, convincing girlfriend where we should eat — list goes on. ___ // BEST COURSES ▸ (FREE Course) Passive Income | http://passiveincomekingdom.com ▸ Courses That Crush | http://coursesthatcrush.com/go ▸ Video Breakthrough Academy | https://myvideobreakthrough.com ▸ Backstage Studio | https://mybackstagestudio.com ▸ My Best Journal 2.0 | http://mybestjournal.com ▸ 30-Day Coaching | https://my30DayCoaching.com ▸ Shopify Dropshipping Course | https://tinyurl.com/y8zoft8t ▸ Amazon FBA Course | https://tinyurl.com/y7q6yc9u ▸ Facebook Ads Course | https://tinyurl.com/y9gmbz5a ▸ Affiliate Marketing Course | https://bit.ly/2Qfuykr ___ // R E S O U R C E S ▸ Ultimate Online Business Resource Guide | https://bit.ly/2DYmFZk ▸ ULTIMATE YouTube Gear Guide | https://bit.ly/2KUQjQl ▸ FREE Audiobook with Audible | https://bit.ly/2PiF3Og (affiliate) ▸ Join the Refusing to Settle Mastermind | https://goo.gl/wsNnwu ▸ Join the YouTube Entrepreneurs Group | https://bit.ly/2t2fDeW ▸ FREE 14-Day Trial: Build Amazing Websites Under 20 min | https://bit.ly/2G0JRbU (affiliate) ___ // F O L L O W ▸ instagram | @refusingtosettle ▸ facebook | /clarkdangerous ▸ facebook group 01 | https://goo.gl/wsNnwu ▸ facebook group 02 | https://bit.ly/2t2fDeW ▸ spotify mix | https://tinyurl.com/yazfeujt ▸ twitter | @clarkkegley ___ // P L A Y L I S T S ▸ Best of RTS Playlist | https://goo.gl/5Spvy6 ▸ Create Your First Online Course | https://tinyurl.com/y7kmqg5j ▸ Start Your YouTube Channel | https://tinyurl.com/y7luepzx ▸ Money Monday Series | https://goo.gl/7mMxgL ___ ✔ SOURCES ✔ Videos: [TED] — “Teach every child about food | Jamie Oliver” — https://youtu.be/go_QOzc79Uc Music: Intro Song “Refute” and “The Back of Your Hands” by Nimino, follow here: https://soundcloud.com/niminomusic Song by “Perth (Bon Iver Remix)” by Mi Ka, follow here : https://soundcloud.com/mikamusic-1 Songs “Flood” and “Drift" by TREGS, follow here: https://soundcloud.com/tregsmusic Song “Thinkin’ Back Pt. 2” by Derlee, follow here: https://soundcloud.com/derleemusic #RefusingtoSettle ✔ SOURCES ✔ Videos: "Downtown Detroit” by DJKNOWLEDGE313 VIA Videvo CC "City Night” by Videovo [Movieclips Trailers] — “Steve Jobs Official Trailer #1 (2015) - Michael Fassbender, Kate Winslet Movie HD” — https://youtu.be/ufMgQNCXy_M [NBC News] — “Mike Rowe: 'Dirty Jobs' Reached Same People As Donald Trump's Campaign | Meet The Press | NBC News” — https://www.youtube.com/watch?v=33h2mgrY_ZI [brinydeep] — “Mike Rowe on QVC - Lava Lamp” — https://www.youtube.com/watch?v=kbd2DucRe1M [AkwGibbs] — “Sell me this pen - Wolf of Wallstreet” — https://youtu.be/9UspZGJ-TrI #RefusingtoSettle
Pricing Strategies - How to price a product
 
08:03
http://www.evancarmichael.com/support/ - SUPPORT ME :) Like this video? Please give it a thumbs up below and/or leave a comment - Thank you!!! Help me caption & translate this video! http://www.amara.org/en/profiles/videos/Evan%20Carmichael/ Eduardo Orellana: "Hi +Evan Carmichael I have a question for you, what happens if you've found a product or service that people need and it is extremelly valuable but are having a hard time deciding how much to charge people for it? "
Views: 95058 Evan Carmichael
Developing a Product - Getting Your Good Idea to Market
 
01:12:01
So you have an idea for a product (or service), you think it may have value, and you would like to profit from it.... Companies and private individuals alike often have product ideas and the requirement to develop new products, but lack the clear plan of action that is required to develop them. This lecture introduces the process of developing an idea for a product (or service) into a commercial reality. Practical consideration is given to market research, treatment of intellectual property, route to market and finance. At the end of the lecture attendees should be able to assess the value of their idea and potentially develop it into a product. About the speaker Pádraig Leahy Chartered Engineer Pádraig is a mechanical engineering graduate of CIT with a strong background in the manufacturing sector. He frequently works with established companies and entrepreneurs to develop their products and the manufacturing processes to produce them. Additionally he provides mentoring and training in the area of new product development to both Enterprise Ireland and the Local Enterprise Offices.
Views: 1540 EngineersIreland
What is customer service ? The 7 Essentials To Excellent Customer Service
 
12:28
Want access to David's New, in-depth customer service training? Visit http://www.purecustomerservice.com/p/youtube and enroll in the Pure Customer Service Training Program today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO of Pure Customer Service and founder of www.PureCustomerService.com and The Pure Customer Service Training Program, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs www.PureCustomerService.com Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.
Views: 790681 CoachDavidBrownlee
Marketing Plan Sample - 5 Simple Steps to Market Any Business
 
07:38
Marketing Plan Sample https://successwithtyson.com/3-steps-attraction-webinar?utm_content=yt-marketing-plan-sample Mоѕt Pорulаr Marketing Plan Sample: Imроrtаnt Cоmроnеntѕ In оrdеr fоr уоur buѕіnеѕѕ tо ѕuссееd, уоu nееd tо mаrkеt your product іn the mоѕt еffесtіvе wау роѕѕіblе. But before thіѕ саn bе done, you will nееd a vеrу іmроrtаnt mаrkеtіng tооl іn thе fоrm of thе mоѕt popular mаrkеtіng рlаn ѕаmрlе. While mаnу business еxреrtѕ саn еаѕіlу рrоvіdе уоu wіth thіѕ, іt is ѕtіll уоur responsibility to know thе соmроnеntѕ оf thе most рорulаr mаrkеtіng рlаn sample. Sо, here thеу are: Thіѕ іѕ probably one оf thе mоѕt іmроrtаnt components оf a mаrkеtіng sample рlаn as it dictates hоw уоu wіll start wіth уоur рlаn. Mаkе sure that thе most рорulаr mаrkеtіng ѕаmрlе рlаn thаt уоu have chosen contains уоur tаrgеt market and іt ѕhоuld be аѕ dеtаіlеd as роѕѕіblе. If you have a rеѕtаurаnt business, іt іѕ a must that the mаrkеtіng sample plan states thе сuѕtоmеrѕ you аrе аіmіng fоr. Yоu саn tаrgеt fаmіlіеѕ wіth kіdѕ, couples, оr tееnаgеrѕ. Thе Fосuѕ оf Yоur Prоduсt in your Marketing Plan Sample Onсе you hаvе already ѕеt thе fосuѕ оf your market, іt іѕ nоw time tо dеtеrmіnе the focus оf уоur рrоduсt. For еxаmрlе, you wаnt tо fосuѕ оn fаmіlіеѕ with kids, thеn, it іѕ a must that уоu mаkе your menu affordable and you need to serve thеm ԛuісklу. So the first two steps of your marketing plan sample involve Identifying your product Benefits and Identifying your target audience. Marketing Plan Sample Dеtаіlѕ аnd Stаtіѕtісѕ After you hаvе successfully determined thе focus of уоur mаrkеt аnd thе focus of your рrоduсt, you саn nоw bасk it up wіth dеtаіlѕ аnd statistics. Mаnу mаrkеtіng ѕаmрlе рlаnѕ will deceive you wіth thеіr flоwеrу wоrdѕ, but іt іѕ іmроrtаnt thаt you gо bу thе mоѕt рорulаr mаrkеtіng plan ѕаmрlе ѕо thаt уоu can be assured оf gооd rеѕultѕ. It muѕt contain сеrtаіn рrоgrаmѕ, tасtісѕ аnd dеtаіlѕ, including ѕоmе ѕtаtіѕtісѕ оn hоw уоur рrоduсtѕ аrе fаrіng іn thе mаrkеt. Yоur marketing ѕаmрlе plan muѕt соntаіn rеturn vіѕіtѕ, сuѕtоmеr reviews, dіnnеrѕ ѕеrvеd аnd mаrkеtіng mеѕѕаgе, аmоng оthеrѕ. Revisions to your Marketing Plan Sample Starting a buѕіnеѕѕ is nоt a ѕіmрlе сhоrе аѕ it rеԛuіrеѕ соmрlеtе dеdісаtіоn аnd оf соurѕе, саріtаl whісh is your hаrd-еаrnеd mоnеу. And ѕо, іt іѕ a muѕt that you rigorously gо thrоugh your mаrkеtіng рlаn ѕаmрlе before finally implementing іt. You need tо rеvіеw and rеvіѕе your marketing plan sample. You nееd tо mеаѕurе results and track реrfоrmаnсе. In thіѕ wау, уоu саn еnѕurе the еffесtіvеnеѕѕ оf thе mоѕt рорulаr marketing рlаn ѕаmрlе that уоu hаvе uѕеd. When уоu believe that еvеrуthіng іѕ nоw good tо go, уоu can аlrеаdу рrераrе fоr the opening of your business. Be sure to continue your research on an effective marketing plan sample http://www.youtube.com/watch?v=mjrguLMxIf0
Views: 377758 Tyson Zahner
Steve Jobs on The Secrets of Branding
 
10:52
Get the full course at a great discount: http://www.bitesizebschool.com/buildbrandu Sorry about the misspelling of honor @4:55. Unfortunately, there isn't a way to change it without loosing all of the views/comments. Steve Jobs is well known for great design and creating innovative products. But he is also unparalleled as a marketing and branding expert. Even after Apple's near demise and damage to its brand during the 1990's, Steve was able to pull the company from the brink, polish off its brand and build it into one of the strongest ever seen. How did he do it? In 'Steve Jobs On Branding', you'll find out how Steve used such such powerful branding techniques.
Views: 331056 Bitesize Business School
"The Makings of a Modern Application Architecture" - Sam Ramji Keynote
 
11:24
Watch more from the O'Reilly Software Architecture Conference: http://goo.gl/lXpXnG It wasn’t too long ago that artisans, bathed in the glow of molten metal, forged parts that would go on to make up bigger, more powerful machines. Today, we call those artisans developers. Instead of metal, they use bits and bytes in the cloud to forge a modern application architecture. It’s an architecture that supports public, private and hybrid application deployment. One that enables users and developers to move their applications wherever they need to go. And it’s built on a growing, vibrant ecosystem. In this talk, I’ll give you a look at the technologies driving this new level of efficiency for application developers (tech like containers, Docker, Kubernetes, OpenStack, Cloud Foundry and social coding tools like GitHub). And I’ll explain why many prominent members of the Fortune 500 are building their futures on this modern application architecture. About Sam Ramji (Cloud Foundry Foundation): Sam Ramji is CEO of the Cloud Foundry Foundation. He has over 20 years of industry experience in enterprise software, product development, and open source strategy. He previously served as Vice President of Strategy of Apigee, one of the 5 fastest-growing software companies in the Deloitte Fast 500, and is a member of their Board of Advisors. He joined Apigee from Microsoft, where he was responsible for driving Microsoft’s worldwide open source strategy. He drove many of Microsoft’s contributions to open source and its shift to embrace open source technologies like PHP. He was a leader in BEA’s move into EAI/ESB as a founding member of the AquaLogic product team. Mr. Ramji has built large-scale enterprise and Web-scale applications, leading the Ofoto engineering team through its acquisition by Kodak. His other experience includes leading engineering teams to build large-scale applications on open source software, as well as hands-on development of client, client-server and distributed applications on Unix, Windows and Macintosh at prior companies. He is a Member of the Institute for Generative Leadership. Sam holds a Bachelor of Science degree in Cognitive Science from the University of California at San Diego. His work has been covered in Wired and many other industry publications. For more information, visit: http://oreil.ly/1Cyt9nt Software architecture is a massive multidisciplinary subject, covering many roles and responsibilities, which makes it challenging to teach because so much context is required for every subject. It's also a fast-moving discipline, where entire suites of best practices become obsolete overnight. The O'Reilly Software Architecture Conference is a new event designed to provide the necessary professional training that software architects and aspiring software architects need to succeed. A unique event, it covers the full scope of a software architect's job, from IT to leadership and business skills. It also provides a forum for networking and hearing what other professionals have learned in real-world experiences. Stay Connected to O'Reilly Media by Email - http://goo.gl/YZSWbO Follow O'Reilly Media: http://plus.google.com/+oreillymedia https://www.facebook.com/OReilly https://twitter.com/OReillyMedia
Views: 71710 O'Reilly
Developing A New Food Product: The Unveiling
 
02:00
Harvest Public Media visits Iowa State University's Food Science department's capstone class - Food Development and Human Nutrition. Students have one semester in which they conceive a new food product for mass distribution and consumption. Students must develop the product, scale production up to industry standards for mass production, test their product on the shelf and with consumers and design packaging.
How to Improve Your Sales Process and Increase Business
 
27:43
For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/sales-process Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ Whether you're an entrepreneur or just an independent contractor, you're a salesperson. So when somebody says, "I'm not a salesperson, I'm an entrepreneur," they don't really understand the meaning of entrepreneur. Every entrepreneur is a salesperson. So today I want you to look at this from the perspective of asking yourself where in the selling process you mess up. In this video I get into the following six parts of the sales process. #1: Prospecting - 1:56   #2: Approach and Contact - 6:40   #3: Presentation - 8:53   #4: Follow Up - 11:36   #5: Referrals -- 15:05 #6: Maintain Customer Relationships - 17:26 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics. For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/sales-process
Views: 399091 Valuetainment
Philip Kotler: Marketing Strategy
 
06:15
Philip Kotler is the undisputed heavyweight champion of marketing. He's authored or co-authored around 70 books, addressed huge audiences around the world and consulted some of the biggest brands. In this video, he shares his insights with the London Business Forum. London Business Forum offers a programme of fun and insightful events. Presented by some of the world’s most inspired and inspiring people, our events provide a burst of fresh thinking without taking you out of the office for too long. Website: https://www.londonbusinessforum.com/ Follow London Business Forum on Twitter: https://twitter.com/LBFEvents Like London Business Forum on Facebook: https://www.facebook.com/londonbusinessforum Subscribe to our channel: https://www.youtube.com/user/londonbusinessforum
Views: 725815 London Business Forum
Steve Jobs' amazing marketing strategy - MUST WATCH
 
07:08
Check out these books about Steve Jobs: * Steve Jobs: https://amzn.to/2PGH3nM * The Presentation Secrets of Steve Jobs: https://amzn.to/2JB1j55 * Becoming Steve Jobs: https://amzn.to/2QgZKf8 * Steve Jobs: The Man Who Thought Differently: https://amzn.to/2AHIqdQ * Steve Jobs (Movie): https://amzn.to/2CZgLq3 Steve Jobs shares his amazingly different approach to marketing and how he used it to build Apple into one of the largest companies in the world. * Join my BELIEVE newsletter: http://www.evancarmichael.com/newsletter/ Transcript: To me….marketing is about values. This is a very complicated world. It’s a very noisy world. And we’re not going to get a chance to get people to remember much about us. No company is! And so, we have to be really clear on what we want them to know about us. Now Apple, fortunately, is one of half-a-dozen best brands in the whole world. Right up there with Nike, Disney, Coke, Sony — it is one of the greats of the greats. Not just in this country, but all around the globe. But even a great brand needs investment and caring if it’s going to retain its relevance and vitality. And the Apple brand has clearly suffered from neglect in this area in the last few years. And we need to bring it back! The way to do that is NOT to talk about speeds and fees. It’s NOT to talk about bits and mega-hertz. It’s NOT to talk about why we are better than Windows. The dairy industry tried for 20 years to convince you that milk was good for you. It’s a lie, but they tried anyway. And the sales were falling. And then they tried “Got milk” and the sales went up. “Got milk” wasn’t even talking about the product. In fact, it focuses on the absence of the product. But the best example of all, and one of the greatest jobs of marketing that the universe has ever seen, is Nike. Remember, Nike sells a commodity. They sell shoes!!! And yet, when you think of Nike you feel something different than a shoe company. In their ads, as you know, they don’t ever talk about the product. They don’t ever tell you about their air soles and why they are better than Reebok’s air soles. What does Nike do in their advertising? They honor great athletes. And they honor great athletics. That’s who they are, that’s what they are about! Apple spends a fortune on advertising — you’d never know it….you’d never know it! So…when I got here, Apple just fired their agency and there was a competition with 23 agencies that…you know…four years from now we would pick one. And we blew that up and we hired Chiat\Day, the ad agency that I was fortunate enough to work with years ago and created some award winning work including the commercial voted the best ad ever made, 1984 (by Advertising Professionals). And…we started working about eight weeks ago, and the question we asked was, “Our customers want to know who is Apple and what is it that we stand for…where do we fit in this world?” And what we’re about isn’t making boxes for people to get their jobs done — although we do that well. We do that better than almost anybody, in some cases. But Apple is about something more than that! Apple at the core…its core value — is that, we believe that people with passion can change the world for the better. That’s what we believe! And we have had the opportunity to work with people like that. We’ve had the opportunity to work with people like you; with software developers, with customers, who have done it. In some big, and some small ways. And we believe that, in this world, people can change it for the better. And that those people who are crazy enough to think that they can change the world are the ones that actually do! And so, what we’re going to do in our first brand marketing campaign in several years, is to get back to that core value! A lot of things have changed. The market is in a total different place than where it was a decade ago. And Apple is totally different — and Apple’s place in it is totally different. And believe me, the products, and the distribution strategy, and the manufacturing are totally different…and we understand that. But values and core values — those things shouldn’t change. The things that Apple believed in at its core, are the same things Apple really stands for today. ENGAGE * Subscribe to my channel: http://www.youtube.com/subscription_center?add_user=Modelingthemasters * Leave a comment, thumbs up the video (please!) * Suppport me: http://www.evancarmichael.com/support/ CONNECT * Twitter: https://twitter.com/evancarmichael * Facebook: https://www.facebook.com/EvanCarmichaelcom * Google+: https://plus.google.com/108469771690394737405/posts * Website: http://www.evancarmichael.com EVAN * About: http://www.evancarmichael.com/about/ * Products: http://www.evancarmichael.com/zhuge/ * Coaching: http://www.evancarmichael.com/movement/ * Speaking: http://www.evancarmichael.com/speaking/
Views: 1442119 Evan Carmichael
5 Amazing NEW Inventions 2019 | You Must Have in 2019
 
08:50
5 Amazing NEW Inventions 2019 | You Must Have in 2019 ⇢ Subscribe to The Future Tech:https://goo.gl/8yYYBq ------------------------------------------- Links ------------------------------------------- 00:01 Techo - http://techohome.com/ 01:47 EDYN - https://edyn.com/ 04:22 Rachio - http://rachio.com/ 05:49 Droplet - https://goo.gl/phgHZy 07:05 CLIPPER PRO - https://goo.gl/2i3ajZ ------------------------------------------- If you enjoyed; Like, Comment, Subscribe! ⇢ Subscribe to The Future Tech:https://goo.gl/PrFMtV ⇢ Facebook:https://www.facebook.com/TheFutureTechOfficial ⇢ Blog:http://www.thefuturetech.ga/ ⇢Instagram: https://www.instagram.com/futuretech_official/
Views: 833168 Future Tech
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
 
08:21
Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 years’ experience as a sales, marketing and customer experience executive, with a proven track record of strategic thought leadership in both private and public companies. John most recently served as Vice President of Sales & Edible for Business for Edible Arrangements, LLC were he led a team of 5 Senior Directors and Directors and total personnel of over 100 across several key departments including: Business Gifting, Business Development & Brand Partnerships, Franchisee Support, Customer Care and Training & Development. Wanting to share his passion for developing and delivering the best possible solutions and customer experiences, John formed Boccuzzi LLC. John has a Bachelor’s Degree from Bryant University in 1990 with a focus in Entrepreneurship. When John is he enjoys spending time with his two amazing children and wife of 21 years. He is also a foodie, cook, bee keeper, mico fruit farmer and runner and has completed several marathons. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
Views: 89320 TEDx Talks
Product Development (Entrepreneurial Adventure)
 
03:41
KEY QUESTION 1: What product will we produce and what makes that product desirable in the marketplace? KEY QUESTION 2: Who will buy our product, and at what cost to the consumer? KEY QUESTION 3: What are the challenges of production? STUDENT ACTIVITY: Have the students select products that are currently available and part of their experience as consumers. Explore the reasons why that product may have been developed and what possible consumer need may have been served by its production. Examine the marketing strategies that a company may employ in bringing a new product or service to the marketplace. Follow: http://www.twitter.com/TLPCanada Friend: http://www.facebook.com/TLPCanada Find out more: http://thelearningpartnership.ca/ Call us: (416) 440-5100
How to Develop Key Performance Indicators
 
05:40
Your Key Performance Indicators are the vehicle to tell the story of your organization’s strategic performance. Learn how to develop your Key Performance Indicators to manage the performance of your strategic plan. Want more practical tips and insights on strategic planning? Subscribe to our channel here - https://www.youtube.com/channel/UCc5cYNhQ8oYNdjmXBy7Z-ug Download a FREE Complete Guide to Strategic Planning - http://onstrategyhq.com/complete-strategy-guide/ Follow us on Facebook - https://www.facebook.com/OnStrategyHQ/?fref=ts Connect with us on LinkedIn - https://www.linkedin.com/company/onstrategy Connect with Erica Olsen on LinkedIn - https://www.linkedin.com/in/ericajolsen
Views: 144791 virtualstrategist
Amazon's 14 Leadership Principles via Jeff Bezos
 
20:21
Amazon Interview Coaching: http://www.amazoninterview.coach/index.html#services --- 1. Customer obsession: start with the customer and work backwards; work vigorously to earn and keep customer trust; pay attention to competitors, but keep obsessing over customers 2. Ownership: think like an owner, long term and don’t sacrifice long-term value for short-term results; act on behalf of the entire company, not just for your own team; never say “that’s not my job" 3. Invent and simplify: expect and require innovation and invention from your team and always find ways to simplify; be externally aware, always look for new ideas from everywhere, and don’t be limited by “not invented here" 4. Leaders are right a lot 1:52 : you have strong judgment and good instincts; you seek diverse perspectives and work to disconfirm your beliefs 5. Frugality 3:50 : accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size or fixed expense 6. Hire and develop the best 5:01 : raise the performance bar with every hire and promotion; recognize exceptional talent, and willingly move them throughout the organization; develop leaders and take seriously your role in coaching others 7. Earn trust 5:05 : listen attentively, speak candidly, and treat others respectfully. Be vocally self-critical, even when doing so is awkward or embarrassing; leaders do not believe their or their team’s body odor smells of perfume; benchmark yourself and your team against the best. 8. Insist on the highest standards 7:42 : you have relentlessly high standards - many may think these standards are unreasonably high; you are continually raising the bar and driving your team to deliver high quality products, services and processes; defects do not get sent down the line and problems are fixed so they stay fixed 9. Bias for action 11:34 : speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking. 10. Learn and be curious 11:34 : you are never done learning and you always seek to improve; you are curious about new possibilities and act to explore them 11. Have backbone. Disagree and commit 13:26 : respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting; have conviction and be tenacious; do not compromise for the sake of social cohesion; once a decision is determined, commit to it. 12. Dive deep 13:26 : operate at all levels, stay connected to the details, audit frequently, and be skeptical when metrics and anecdote differ. No task is beneath you. 13. Think big 16:04 : thinking small is a self-fulfilling prophecy. Create and communicate a bold direction that inspires results. Think differently and look around corners for ways to serve customers. 14. Deliver results 16:04 : focus on the key inputs for your business and deliver with the right quality and in a timely fashion; despite setbacks, rise to the occasion and never settle
Views: 257256 Dan Croitor
Platform and Product Development
 
01:44
Our VP of Product Laura Malcolm shares our process for product design in education to create engaging consumable interfaces in the service of improving outcomes. Civitas Learning Space is a digital community Learning Together™. Visit ► http://civitaslearningspace.com/ About Civitas Learning, Inc. By building a community of forward-thinking higher education institutions, Civitas Learning brings together the best of education, technology and data to help college students learn well and finish strong. Using a cloud-based predictive analytics platform and engaging applications, the company brings deep insight to decision makers in education and delivers personalized, real-time recommendations directly to students, faculty, advisors and administrators. CONNECT WITH US! Twitter ► https://twitter.com/civitaslearning LinkedIn ► https://www.linkedin.com/company/2499963 YouTube ► https://www.youtube.com/user/CivitasLearning Subscribe ► http://www.youtube.com/subscription_center?add_user=CivitasLearning
Views: 1025 Civitas Learning
3 Awesome Minimum Viable Products (MVPs)
 
04:54
What are the best MPVs of all time? I've absolutely no idea... but Buffer, Dropbox and Zappos are three of my favourites. Grab your FREE Lean Startup Cheat Sheet: http://www.developmentthatpays.com/cheatsheets/the-lean-startup 0:15 - Ground rules for a perfect MVP 1:00 - Buffer's MVP 1:58 - Dropbox's MVP 3:23 - Zappos' MVP LINKS - Steven Cohn: https://www.linkedin.com/pulse/death-minimum-viable-product-steven-cohn - Buffer: https://blog.bufferapp.com/idea-to-paying-customers-in-7-weeks-how-we-did-it - Dropbox: http://techcrunch.com/2011/10/19/dropbox-minimal-viable-product/ - Zappos: http://www.bullethq.com/blog/lean-startup-zappos-how-zappos-validated-their-business-model-with-lean/ → SUBSCRIBE for a NEW EPISODE every WEDNESDAY: http://www.DevelopmentThatPays.com/-/subscribe Music: 260809 Funky Nurykabe: ccmixter.org/files/jlbrock44/29186 ------------------- 35. 3 Awesome Minimum Viable Products (MVPs) Today, we're going to take a look at three of my favourite examples of Minimum Viable Products (MVPs). Before diving in. let's establish some ground rules for a "proper" MVP It's got to be Minimal It's got to be Viable And it's got to be a Prod... Actually No, it does not need to be a Product. (I'll be showing you a great example of a "non-product" in a minute or two.) Some have argued that the word "Product" in MVP is unhelpful. Steven Cohn has made a strong case for the word "Experiment". I agree. But for now let's stick with the "P" and temporarily re-define it to.... Pre-meditated. Meaning that the MVP must be a deliberate attempt to learn about the market. This rules out cases that look like MVPs in retrospect, but were really full products that - to everyone's surprise - developed into something big. Let's get going. No. 3 - Buffer ------ Buffer is a application that makes it easy to share content on social media. Here's what they put on the their site. A test, certainly. But it falls short of an MVP in my opinion. Their next test was better. They slotted this page in-between the other two pages. Now visitors to the website are not just saying "This is interesting" They're saying "I want to BUY this". Okay, there's nowhere to input your credit card details. But anyone who got this far was at least prepared to think about parting with their money. As co-founder Joel Gascoigne said: "After this result, I didn’t hesitate to start building the first minimal version of the real, functioning product." Minimal - certainly Viable - yes Pre-mediated - check Buffer's current valuation is something close to $400 million No. 2 - Dropbox ---- Dropbox, as I'm sure you know, is a file synchronisation service. Edit a file on your desktop... ... and seconds later its updated on all of your other devices. Rewind to the early days. The team - entirely composed of techies - had the basic synchronisation working. That was the easy bit. The hard bit was going to be to achieve the same trick on pretty well every platform: Mac, Windows, iPhone, etc. Given that the team was all techies, you'd have put money on them diving straight in. But CEO Drew Houston did something surprising. He made a video. The video - just three minutes long - demonstrated the synch process end to end. But it was more than just a demo: it was full of techie in-jokes... designed to appeal to early adopters. It worked like a charm In Drew's words: “It drove hundreds of thousands of people to the website. Our beta waiting list went from 5,000 people to 75,000 people literally overnight. It totally blew us away.” Minimal - Yes Viable - Not a product that could be used, but a product that could be demonstrated. Pre-Meditated - Yes Dropbox went on to do quite well. It's current value stands between $5 and $10 BILLION. No. 1 - Zappos ---- It's 1999. Co-founder Nick Swinmurn wanted to build an online store for shoes. But would people use it Here's how he went about finding out. He popped down to lis local shoe shops he went into the shops and... ... I sh!t you not... he PHOTOGRAPHED PAIRS OF SHOES! The photos were uploaded to a super-simple website. If someone clicked on the button to buy a pair Nick would pop down to the store and... BUY THE SHOES! Zero infrastructure. Zero inventory. Minimal - definitely Viable - This time it's not even up for discussion. Most definitely: real customers; real money changing hands; real shoes! Pre-meditated Check. Zappos went on to do quite well: it was acquired by Amazon in 2009 for a cool $1.2 billion. Your thoughts, please! ---- Buffer, Dropbox and Zappos. Three of my favourite MVPs. What do you think of my choices Any you disagree with Let me know in the comments. And I'd also like to he https://www.youtube.com/watch?v=xPJoq_QVsY4 https://www.youtube.com/watch?v=cjCCS3DxZRo
Views: 64716 Development That Pays
NHLBI Product Development Support Services Informational Webinar
 
24:17
This webinar describes NHLBI’s Product Development Support Services and how to apply. Small Business Program (SBIR/STTR) awardees can request product development mentoring by a customized panel of business advisors and industry experts, pitch coaching and support to meet with investors and strategic partners, or support to participate in the NHLBI Innovation Conference and the Life Sciences Summit.
Views: 157 NHLBI
How It Works: Design Thinking
 
05:52
Trying to solve a problem or find better ways of getting work done? Get familiar with IBM Design Thinking and Agile. For more information on IBM Design Thinking, please visit: http://www.ibm.com/design IBMers -- learn more about Security Intelligence on Think Academy (internal site): https://ibm.biz/IBMThinkAcademy
Views: 647369 IBM Think Academy
5 High End Careers Or 5 High Income Skills (NO DEGREE REQUIRED)
 
07:37
Want To Develop The Easiest And Most Profitable High Income Skill? Click Here: http://highendcareers.danlok.link In this video, Dan Lok reveals 5 high end careers or high income skills that you can develop (no degree required). These skills will make you $10K+ a month and allow you to live a life of financial confidence and independence. Watch it now to discover the 5 high end careers and high income skills you can use to make $10K a month, even if you have no degree. ★☆★ SUBSCRIBE TO DAN'S YOUTUBE CHANNEL NOW ★☆★ https://www.youtube.com/danlok?sub_confirmation=1 Check out these Top Trending Playlist: 1.) How to Sell High Ticket Products & Services: https://www.youtube.com/playlist?list=PLEmTTOfet46PlgDZSSo-gxM8ahZ9RtNQE 2.) The Art of High Ticket Sales - https://www.youtube.com/playlist?list=PLEmTTOfet46NufVkPfYhpUJAD1OBoQEEd 3.) Millionaire Mindset - https://www.youtube.com/playlist?list=PLEmTTOfet46O591glMGzRMoHaIJB-bQiq Dan Lok, a.k.a. The King of High-Ticket Sales is one of the highest-paid and most respected consultants in the luxury and “high-ticket” space. Dan is the creator of High-Ticket Millions Methodology™, the world's most advanced system for getting high-end clients and commanding high fees with no resistance. Dan works exclusively with coaches, consultants, thought leaders and other service professionals who want a more sustainable, leveraged lifestyle and business through High-Ticket programs and Equity Income. Dan is one of the rare keynote speakers and business consultants that actually owns a portfolio of highly profitable business ventures. Not only he is a two times TEDx opening speaker, he's also an international best-selling author of over 12 books and the host of Shoulders of Titans show. Dan's availability is extremely limited. As such, he's very selective and he is expensive (although it will be FAR less expensive than staying where you are). Many of his clients are seeing a positive return on their investments in days, not months. But if you think your business might benefit from one-on-one interaction with Dan, visit http://danlok.com ★☆★ WANT TO OWN DAN'S BOOKS? ★☆★ http://www.amazon.com/Dan-Lok/e/B002BLXW1K ★☆★ NEED SOLID ADVICE? ★☆★ Request a call with Dan: https://clarity.fm/danlok ★☆★ CONNECT WITH DAN ON SOCIAL MEDIA ★☆★ Blog: http://www.danlok.com/blog/ Podcast: http://www.shouldersoftitans.com/ Twitter: https://twitter.com/danthemanlok Instagram: https://www.instagram.com/danlok/ YouTube: https://www.youtube.com/danlok Linkedin: https://www.linkedin.com/in/danlok Amazon: http://www.amazon.com/Dan-Lok/e/B002BLXW1K This video is about 5 High End Careers / High Income Skills (NO DEGREE REQUIRED) https://youtu.be/W3XNKq8A8nY https://youtu.be/W3XNKq8A8nY
Views: 416066 Dan Lok
Legal considerations when developing a new product
 
09:06
What are the different elements of law that need to be considered when launching a new product? How should an entrepreneur plan for product liability insurance? How should you plan for handling warranty terms? How should confidentiality be managed? What are the obligations of entrepreneurs that may not be obvious? What common legal problems do entrepreneurs face? What advice is worth paying for?
Views: 192 motiontouchchannel
Panduit Research & Development: Driving Innovation
 
06:26
Panduit is a privately held, global technology company that takes pride in developing high-performing, innovative solutions for our customers, delivering to them exactly what their application and their business needs require. Panduit takes a holistic, comprehensive approach to engineering broad and complete product and service solutions. We do this through Panduit Laboratories Research and Development, a team of Panduit research engineers, scientists, and application experts who work with our strategic alliance partners, including VCE, CISCO and Rockwell, to develop optimized solutions. We drive superior technology strategies through standards bodies that analyze and resolve complex industry challenges and set the direction of next generation technologies. Our approach brings high value to our customers, provides superior results designed to perform at the highest level, and completes the solution approach to solving the customer problem.
Views: 4202 Panduit
Oracle REST Data Services Development with Oracle SQL Developer
 
16:00
Version 4.2 of Oracle SQL Developer makes it very easy to develop and deploy your Oracle REST Data Services for your Oracle Database.
Views: 14752 Jeff Smith
A Systems-Level Look at Creating Products, Services, and Infrastructure for a Space-Faring Economy
 
01:03:45
MIT SDM alumnus Eric Ward is a “space-faring” pioneer. Ward uses system design, architecture, and other systems-based methodologies to help “astro-preneurs” create new products and services—as well as supportive infrastructure—for emerging markets in space. In this webinar, Ward will: describe the underlying drivers of the space market—humanity’s desire to explore, invent, improve, and expand; provide an overview of possibilities envisioned by the traditional space industry, entrepreneurs, government, academia, and other stakeholders; offer examples of current and planned projects. Attendees will learn: how systems-based methodologies can be used to create a framework for developing new products, services, and profit models; how these same tools can be employed to design the infrastructure needed to make space projects a reality; and what a prosperous society in space might look like and how it could emerge. A Q&A will follow the presentation. We invite you to join us! About the Speaker The CEO of Odyne Space and Aten Engineering, Eric Ward is a systems architect who believes that cultivating the private space industry is the next step to expanding humanity’s reach beyond Earth. In addition to publishing several technical documents on system architecture and the space industry, he has been featured in Fast Company and GeekTime. He also co-founded the MIT New Space Age Conference. A System Design & Management alumnus, Ward recently earned a master’s degree in engineering and management from MIT. He also holds a bachelor’s degree in mechanical engineering from Oregon State University. His Erdős number is 4. About the Series Sponsored by the System Design & Management (SDM) program at the Massachusetts Institute of Technology (MIT), the MIT SDM Systems Thinking Webinar Series features research conducted by SDM faculty, alumni, students, and industry partners. The series is designed to disseminate information on how to employ systems thinking to address engineering, management, and socio-political components of complex challenges.
Views: 335 MITSDM
Innovation support service | Filmore | Scottish Enterprise
 
02:21
Craig Robertson, founder of Filmore Skincare explains how the Scottish Enterprise innovation support service prepares you for developing new products and entering new markets. Find out how our support and advice helped shape the global expansion of the company. http://www.scottish-enterprise.com/services/develop-new-products-and-services
Views: 363 Scottish Enterprise
Lamborghini Huracan Performante | Developing the Perfect Exhaust
 
02:31
Perormante product suite - https://www.fabspeed.com/lamborghini/huracan-performante/ Email Us: [email protected] | Call Us Today: 215-646-4945 | Visit us at: www.fabspeed.com Come behind the scenes and see how we developed our latest product line for the Lamborghini Huracan Performante. We carefully engineer each design, spending hours of work behind a computer screen before the product even begins to take shape in the real world. After we have the first designs finalized, we fabricate a few different prototypes to use for testing. We install and Dyno test each possible design option, making tweaks to each prototype and retesting until we get the exact product that we are looking for. By constantly dyno testing our products throughout the development process, we are able to confidently say we are providing the best possible exhaust options for each vehicle. ----------------------- Feel free to visit fabspeed.com, call or stop by with any questions, concerns or comments. ----------------------- Fabspeed Motorsport elevates the exotic car experience through personalized performance; offering more product options and configurations than any other exotic car tuner, allowing us to custom tailor a sound and performance solution that meets your exact needs and compliments your lifestyle. For over 20 years, Fabspeed has been engineering and manufacturing the world's finest stainless steel high performance exhaust systems and components, air intake products, ECU tuning, and more, specifically-tailored for high-end sports cars and exotics. From Porsche to McLaren, our expertise is unmatched and it shows in everything that we do. Our dyno-proven performance products provide an exhilarating driving experience and are backed by a Limited Lifetime Warranty. Fabspeed strives to be a force of innovation within the industry; dedicated to maximum performance, excellent service, and true care and concern for the development of products and services for exotic car enthusiasts. Look forward to improving your exotic car performance. Call us today 1 (215) 646.4945 Visit Our Website: https://www.fabspeed.com Facebook: https://www.facebook.com/pages/Fabspeed-Motorsport/ Instagram: https://instagram.com/fabspeed_motorsport Twitter: https://www.twitter.com/Fabspeed Linkedin: https://www.linkedin.com/company/fabspeed-motorsport See More Youtube Videos: https://www.youtube.com/user/FabspeedMsp Performance Parts Porsche - https://www.fabspeed.com/porsche/ Ferrari - https://www.fabspeed.com/ferrari/ Lamborghini - https://www.fabspeed.com/lamborghini/ Maserati - https://www.fabspeed.com/maserati/ McLaren - https://www.fabspeed.com/mclaren/ Bentley - https://www.fabspeed.com/bentley/ BMW - https://www.fabspeed.com/bmw/ Land Rover - https://www.fabspeed.com/land-rover/ Audi - https://www.fabspeed.com/audi/ Mercedes-Benz - https://www.fabspeed.com/mercedes-benz/ We look forward to elevating your exotic car experience! - The Fabspeed Team
Views: 30359 Fabspeed Motorsport
Product Development Center
 
01:42
The PDC is a not-for-profit activity of the LSSU College of Engineering, Technology and Economic Development that provides fee based engineering services to businesses, entrepreneurs and inventors. Engineering Project Managers with industrial experience participate in each project and guide skilled engineering students to provide an economical result for the client. Whether a prototype device or process is needed or making an existing idea ready for market the PDC can help with engineering in the areas of Mechanical, Electrical, Software, Manufacturing and Robotic/Automation, Statistical Analysis, Technical Writing and Documentation. If a project needs additional support in the business or sciences areas, the PDC can manage the project and collaborate with various departments of the university. For example, projects may benefit from the involvement of the LSSU School of Business in developing a marketing or business plan.
Developing Your Product or Idea Then Selling It
 
05:02
Your Vision Can Become Your Reality! It takes an extraordinary amount of work and courage to transform an idea into a business. Yet, there are thousands of great business ideas out in the marketplace. Many of the ideas have been around for years. However, there are a small amount of new ones. The important point to remember is that your idea is unique because it is yours. Even if it looks like someone else’s, your talent and skill will make a difference. So, be Proud of it! When developing your product idea there are some tough questions you will need to ask yourself: Who are my competitors? How can I do things differently? What share of the market can I capture? Is my idea a trend? What makes my idea different, unique, or memorable? Who is my customer and how much would they pay for my product or service? If your product idea is coming from a place of passion, you are in perfect alignment with becoming a successful “micro-business” owner. Remember, PASSION rules over skill and talent. That same passion will prevent you from becoming fatigued with your idea and the efforts that it will take to build your micro-business. Make a Good Idea Better: As mentioned, there are very few new ideas in the marketplace. So, if others do have a similar idea, that can still be ok. The important thing to remember is that you can make it different, unique or better. For example, there are hundreds of people making jewelry, especially when it comes to beaded jewelry. Does that mean that you should not design a line of beautifully hand-crafted jewelry? Absolutely not, it simply means that your jewelry line and packaging will need to be more creative and different than your competitors. Don’t be afraid to push yourself beyond what others have done creatively. Another example might be something as simple as selling your scented candles in uniquely hand-painted jars that are the focal point. Think about it, most scented candles are sold in plain glass jars with the package having all the decorations. Be careful when getting advice from family and friends. Their advice can be misguided or devastatingly wrong when it comes to business. It’s always better to get advice from individuals that are familiar with business, products and the marketplace. Reaching out to someone that is informed is not a 100% guarantee, but it’s better than aimlessly taking advice from people that might not want to hurt your feelings or have no idea what business is all about. Ultimately, the marketplace will dictate to you the products, or services that it wants. Join my Facebook page: http://on.fb.me/1Ai6sSS Follow me on Facebook: http://on.fb.me/1Ai6sSS
The Sustainable Business Model Canvas, 11 Steps to designing a successful sustainability strategy
 
05:49
The Sustainable Business Model Canvas, 11 Steps to designing and communicating a successful sustainability strategy Get our FREE value proposition design guide http://bit.ly/2DLXBBP To learn more visit our website http://www.bluetribe.co One of the many challenges faced by Sustainability professionals is - how do we communicate the business case for our sustainability program? So how do we communicate the business case for our sustainability program? One of the best ways to describe how your sustainability program is organized and delivers value is using a business model. A business model is basically how a company creates value for itself while delivering products and services for its customers. Sustainable business models also create economic, social, and environmental value for a wide range of stakeholders. A tool called the business model canvas that allows you to describe, design, challenge, invent, and pivot any business model. The first element in describing a business model is the value proposition. The value proposition is the collection of products and services that meets the needs of your customers. It answers the question of what are you building and for whom? It is not about the features of your product or service or your sustainability program It is about solving a problem or a need. What problem are you solving and for whom? The next thing is customer segments. Who are my customers? And why would they buy into my sustainability program? Who are they? What job are they trying to do? What problems are they facing? What frustrates them? What inspires them? Next is channels How does your product or service get from here to your customer here? We use distribution channels to deliver our product to our customers. We have physical channels like shop fronts or delivery services. We also have virtual channels - web, mobile, cloud based channels. Next, we need to consider Customer Relationships How are we going to find, keep and grow our customers? Next is Revenue streams This section asks us to think about how our business makes money from our customer segments? How we capture value? What is the strategy to capture that value? Next, we want to think about resources. What resources or key assets to we need to make the business model work? This could include money. Do we have enough capital to deliver our sustainability program? What physical assets do we need? Do we need factories? Do we need renewable energy systems? It could include intellectual property. Do we need to protect our idea with patents? Do we need certain corporate knowledge? Or do we need certain people? Do we need design engineers? Do we need company cultural experts? What human resources do you need? Next comes Key Activities These are the most important activities you need to do the make the business model work. Do you manufacture products? Do you need to audit your supply chain? Do you need to undertake any R&D? We now consider Key Partners What key partners do we need to make the business model work? What is interesting is that your key partners have a link to your key resources and key activities. What resources do they provide that supports the business model? And what activities are they going to perform? Finally we have the Cost Structure Once we understand the key activities, resources, and partners, it is relatively easy now to understand the costs associated with delivering the business model. What are the costs to operate the business? What do we need to invest in our key resources? How much will our key activities cost? What will we need to pay to our partners? For Sustainable business models, we add two additional sections to the business model canvas The first is Beneficiaries Who benefits from our sustainability program? What organisations benefit? Which customers? What other stakeholders derive some economic, social, or environmental value? The second extra segment captures the Sustainability benefits To which of the UN Sustainable Development goals does our business model contribute? What positive impacts are we delivering to our community and planet? Using these eleven building blocks you can describe the infrastructure, the offering, the customers, the finances and the economic, social and environmental benefits of your sustainable business model. You can also use this canvas to design, discuss, and communicate your sustainability programs in a language other people will actually understand. Together we can make a huge impact. Why most sustainability plans fail https://youtu.be/8JDgXRuJVfA How to deliver social impact like a startup https://youtu.be/AFjiuaze4jc Story of the Boy and the Starfish - How to make a social impact in your sustainability strategy https://youtu.be/v10xIJbD0qY How Blue Tribe Co got it's name leading to Sustainability and Sustainable Business Model Innovation https://youtu.be/DsPk-iffRFsi
Views: 9799 Planet Inc.
Project Proposal Writing: How To Write A Winning Project Proposal
 
07:57
Project proposal writing. Learn how to write a project proposal that gets your project funded. Try our award-winning PM software for free: https://www.projectmanager.com/?utm_source=youtube.com&utm_medium=social&utm_campaign=ProjectProposalWritingHowToWriteAWinningProjectProposal Struggling to write a proposal that "sells" your project? Can't work out why your brilliantly written and formatted proposals fail to engage the decision-makers that count? Watch as ProjectManager.com Director Devin Deen shares his winning project proposal writing tips with you in this short but compelling project management video on "how to write winning project proposals." Click the link below to claim your free 30-day trial of ProjectManager.com https://www.projectmanager.com/?utm_source=youtube.com&utm_medium=social&utm_campaign=ProjectProposalWritingHowToWriteAWinningProjectProposal Subscribe to our YouTube Channel here: https://www.youtube.com/user/projectmanagervideos New to project management? Watch Project Management For Beginners right here: https://www.youtube.com/watch?v=RT66tw1cKCA
What is Value Chain? Value Chain Definition, its Management and Analysis | AIMS Lecture
 
03:52
Lecture: What is Value Chain? http://www.aims.education/study-online/what-is-value-chain-definition/ As per Value chain definition, it is a model that explains how businesses receive raw materials as input, add value to the raw materials through various processes, and sell finished products to customers.
Views: 193428 AIMS Education - UK