BS1 https://www.facebook.com/BS1trax https://twitter.com/BS1music https://soundcloud.com/bs1-2 BEATPORT http://www.beatport.com/label/boysnoize-records/2206 BOYSNOIZE RECORDS http://boysnoize.com/ https://www.facebook.com/boysnoizerecords http://www.twitter.com/boysnoizerec https://soundcloud.com/boysnoizerecords http://www.muzu.tv/channel/boysnoize http://www.muzu.tv/channel/boysnoizerec http://smarturl.it/BNRSpotify
Views: 2490 Boysnoize Records
-- Created using PowToon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 13505 Carla Cordero
GRADE 11 EMINENCE ORAL COMMUNICATION DIRECTED BY: ELISHA NARDO CAMERAMAN: ELISHA NARDO EDITOR: ELISHA NARDO *According to Purpose Ollano, Paran, Lasponia L., Pielago, Alima, Abadiano, Endino and Quimbo *Principles of Speech Writing Gil, Bacho, Maluto, Abatayo, Echavez, Gabasa, Waskin, Batiller, Villegas and Duyag *Principles of Speech Delivery Fernandez A., Fernandez J., Guilin, Bulig, Lasponia R., Cañazares, Bontilao, Labesis, Ofngol, Uy and Racaza *According to Delivery Maceda, Ramirez, Nardo, Yap, Olaguer, Javier, Daquiado and Tubalado
Views: 19 elisha nardo
Understand mechanical ventilation with this clear explanation by Dr. Roger Seheult of http://www.medcram.com. Includes a discussion on simplifying the different modes of ventilation (based on volume, pressure, rate, flow, O2, CPAP) and other ventilator basics. This is video 1 of 5 on mechanical ventilation. Speaker: Roger Seheult, MD Clinical and Exam Preparation Instructor Board Certified in Internal Medicine, Pulmonary Disease, Critical Care, and Sleep Medicine. MedCram: Medical topics explained clearly including: Asthma, COPD, Acute Renal Failure, Mechanical Ventilation, Oxygen Hemoglobin Dissociation Curve, Hypertension, Shock, Diabetic Ketoacidosis (DKA), Medical Acid Base, VQ Mismatch, Hyponatremia, Liver Function Tests, Pulmonary Function Tests (PFTs), Adrenal Gland, Pneumonia Treatment, any many others. New topics are often added weekly- please subscribe to help support MedCram and become notified when new videos have been uploaded. Subscribe: https://www.youtube.com/subscription_center?add_user=medcramvideos Recommended Audience: Health care professionals and medical students: including physicians, nurse practitioners, physician assistants, nurses, respiratory therapists, EMT and paramedics, and many others. Review for USMLE, MCAT, PANCE, NCLEX, NAPLEX, NDBE, RN, RT, MD, DO, PA, NP school and board examinations. More from MedCram: Complete Video library: https://www.youtube.com/c/medcram Facebook: https://www.facebook.com/MedCram Google+: https://plus.google.com/u/1/+Medcram Twitter: https://twitter.com/MedCramVideos Produced by Kyle Allred PA-C Please note: MedCram medical videos, medical lectures, medical illustrations, and medical animations are for medical educational and exam preparation purposes, and not intended to replace recommendations by your health care provider.
Views: 931967 MedCram - Medical Lectures Explained CLEARLY
This short cartoon answers the question "What Is Agile?" and will give you the background to understand the Agile principles and values and how they can help you and your team work together more efficiently. If you'd like a free book on this topic, please see below... https://mailchi.mp/326ba47ba2e8/agile-list I've published a book called "Starting Agile" that is designed to help you start your team's Agile journey outright. You can buy a copy from Amazon, but I'm giving free copies away to my subscribers from YouTube. You can signup for a copy at the link above. If you'd like to connect with me on LinkedIn you can find me at the link below. Just send me a message saying hello and that you found me from one of my videos: https://www.linkedin.com/in/markshead
Views: 1129846 Mark Shead
Lecture: What is Supply Chain Management http://www.aims.education/study-online/what-is-supply-chain-management-definition/ Its definition and brief introduction. A supply chain is a global network, used to deliver products and services, from raw materials to end customers through an engineered flow of information, physical distribution, and cash.
Views: 537951 AIMS Education - UK
Follow these 15 quick and easy steps to provide great customer service at work. -- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
Views: 356543 Olivia Harlee
http://www.realmenrealstyle.com/free-ebook/ Click to receive my FREE 47 page eBook on Men's Style and Fashion. http://artofmanliness.com/2008/07/17/resurrecting-the-lost-art-of-oratory/ - One of my favorite articles on how to give a great speech - written by my good friends Brett and Kate McKay. 5 Tips For Delivering A Great Presentation - How To Speak In Front Of Others - Public Speaking Tips Did you know that Antonio has a NEW 600+ page premium eBook with a 14 hour audio companion? Click here to learn more - http://www.mensstyleadvice.com/
Views: 1449288 Real Men Real Style
Interview with Steve Jobs made in the 1990s He covers some of the core principles of Lean Six Sigma ( without him necessarily knowing it !) 1. Listening to Voice of the Customer 2. Quality is about the product or service being delivered being fit for purpose, free from defects and delivered on time ... it is defined by what your customers think about your products 3. Empowerment and respect for your workers as problem solvers and belief in their creative capacity to improve your processes. Who is Lean Six Sigma Training Ltd ? Lean Six Sigma Training Ltd is an IASSC Accredited Training Organization with both online and classroom based training courses in Lean Six Sigma methodology, tools & techniques to businesses and individuals in the North of England, Switzerland and the United States. Our training follows the ISO-13053 and ISO-18404 guidelines for Lean Six Sigma. Lean focuses on value through the relentless elimination of waste and acceleration in the velocity of processes. Its origins can be traced to Henry Ford of Ford Motor Company and Taiichi Ohno of Toyota. Value is defined in terms of what is important to the customer. Value-add work is something your customer is willing to pay for. For example, does the task add a desired function or feature to the product or service? Or does the task enable a competitive advantage (faster delivery, fewer defects, lower price)? Non-value work, or waste, includes activities the customer is not willing to pay for. There are eight commonly known forms of waste that can be remembered using the acronym DOWNTIME: Defects, Overproduction, Waiting, Non-Essential Processing, Transportation, Inventory (too much or too little), Motion, and Employee Creativity. Increasing the velocity of processes is not about working faster, but speeding up the entire end-to-end process or lead time. Think of lead time as the time it takes once you order a book from Amazon to the time you receive the book. Six Sigma is a well defined, customer focused management system that strives for the delivery of near-perfect products or services. Six Sigma's goals are to reduce defects and variation so that processes are more consistent and predictable. Originated by Motorola in the 1980s, Six Sigma translates into 99.9997 percent quality or yield. Dial tone of traditional landline phones, for example, was designed to be available 99.9997 percent of the time. Like Lean, Six Sigma places the customer first. It embraces data to make sound decisions. What has made Six Sigma so popular is the money it has saved companies. According to Praveen Gupta, "Companies have reported saving in the billions of dollars. No other methodology comes close to Six Sigma for savings."
Views: 87576 Lean Six Sigma Training Ltd
http://bigthink.com Comedy isn't just about making people laugh, it's about making people think. Question: Do different mediums require different personalities?Ricky Gervais: Of course. And it's still based on the same principles of what I think comedy is about. I think there's a big difference between comedy and sense of humor. And I think a comedian's job isn't just to make people laugh. That's easy, that could be a reflex. You see some comedians; it's the rhythm. They could even throw in a fake punch line, they get a laugh. And I think it's about making people think about it, and why it's funny. I think comedy is about empathy. I can't laugh with people I don't like. I think you should know to be above the audience. And there's nothing remotely funny about seeing unfeasibly handsome, brilliant people come out and tell you why they're brilliant. I want to see parts losing its way, falling over, and getting back up and dusting himself up. And you also got to see that humanity, that sort of struggle in anything, really. As opposed to changing my personality. Now I don't but, of course, everything you do has got a persona. Chat shows playing a sort of characters. It's not completely me. You know, I never let my guard down when I act. When I'm on Jon Stewart, I don't act completely like I do with my friends. You know, you still edit yourself. You're still present. Stand-up, again, is a persona. I play a brasher, more arrogant, more confident version of myself. And then, there's another level on that, that I usually play the guy who says the wrong thing. The target of my stand-up scene, likely soft targets, but, of course, the target is the audience's own prejudice and middle class angst and me. I'm always the butt of a joke. I'm ignorant. I come down on the wrong side. Nelson Mandela, what a great guy, often gets a round of applause, incarcerate for over 25 years, released in 1990. He's been out now for 19 years. And he hasn't reoffended. I think he's going straight, which shows you prison does work. I play getting it wrong. And then, in the characters I play, from David Brent to Andy Millman, Dr. Pincus in Ghost Town, there're variations of each other. I always play that part, that wisecracker in the face of adversity. And I don't apologize for that. I've never see this thing about an actor trying to show his versatility. To who? To a casting director? I cast myself. To the audience? I don't care. All my favorite people have done one thing well, forever. Woody Allen, same character. Bob Hope, same character. Groucho Marx, same character. Different situations. Even great actors, they play versions of themselves. They play it with their voice; Dustin Hoffman. Oh, they wear three different wigs. Who cares, you know. Things like, I don't know, sketches; they don't resonate. They don't mean as much as a character that's got a full development and a narrative. My outlet has always been the other characters that I create in "The Office" excites me much more to be the creator and the director of every other character in "The Office" than me, putting the wig on and doing it. That's a period of victory for me because you can't suspend your disbelief. So that's important to me. Realism is always been important to me. Recorded on Feb 25, 2009.
Views: 383143 Big Think
Sign up for our WellCast newsletter for more of the love, lolz and happy! http://goo.gl/GTLhb Check out today's worksheet: http://bit.ly/XhcEMV If public speaking sounds like your worst nightmare, you're not alone. You're one of the estimated 70 percent of the population that has an intense fear of public speaking. That's OK. On today's WellCast, we've got our Triple P method that will keep you calm during that next oral report and keep your breakfast where it belongs. Ready? Check out some other awesome episodes of WellCast: 1. Coming Out http://goo.gl/amysN 2. Coping With Grief http://goo.gl/aD4OH 3. How to Break the Ice http://goo.gl/CmS8O 4. Dealing With Rejection http://goo.gl/f3Pw5 5. Party Survival Guide for Introverts http://goo.gl/WYZVe ABOUT WELLCAST: In this twice-a-week show, we explore the physical, mental and emotional paths to wellness. With an emphasis on education, the show addresses both the latest trends and long-standing practices of wellness—everything from the efficacy of the gratitude experiment to the importance of sunshine and vitamin D. Follow along as your host, Kate, guides you through a bi-weekly journaling exercises that helps you apply what you've learned. The ultimate goal: one year, one show, one journal, one collective journey to wellness. Like us on Facebook! http://www.facebook.com/pages/WellCast/125889220888704 Follow us on Twitter! http://www.twitter.com/watchwellcast Find us on Google+ https://plus.google.com/u/0/101009708775063073461/posts Follow us on Tumblr! http://watchwellcast.tumblr.com Follow us on Instagram! http://goo.gl/q3IUC Follow us on Pinterest! http://goo.gl/lNhu2
Views: 2299889 watchwellcast
Exceptional content and exceptional delivery! Watch this amazing talk on the core principles of animation. EVENT: Blender Conference 2017 SPEAKER: Hjalti Hjalmarsson PERMISSIONS: The original video was published with the Creative Commons Attribution license (reuse allowed). CREDITS: Original video source: https://www.youtube.com/watch?v=wtJeoPAGbfY
Views: 3627 Coding Tech
In this video, I explain some basic principles about the delivery of IT projects, in particular the importance of effective IT Service Design and IT Service Transition principles. The video uses terminology based upon the IT Service Management (ITSM) best practices described within the ITIL guidance, but also has a strong practical element too! Please subscribe to the channel for more great IT efficiency content! Please take a look at our website for more information about our services www.syniaditsolutions.co.uk
Views: 30 Syniad IT
Amazon Interview Coaching: http://www.amazoninterview.coach/index.html#services --- 1. Customer obsession: start with the customer and work backwards; work vigorously to earn and keep customer trust; pay attention to competitors, but keep obsessing over customers 2. Ownership: think like an owner, long term and don’t sacrifice long-term value for short-term results; act on behalf of the entire company, not just for your own team; never say “that’s not my job" 3. Invent and simplify: expect and require innovation and invention from your team and always find ways to simplify; be externally aware, always look for new ideas from everywhere, and don’t be limited by “not invented here" 4. Leaders are right a lot 1:52 : you have strong judgment and good instincts; you seek diverse perspectives and work to disconfirm your beliefs 5. Frugality 3:50 : accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size or fixed expense 6. Hire and develop the best 5:01 : raise the performance bar with every hire and promotion; recognize exceptional talent, and willingly move them throughout the organization; develop leaders and take seriously your role in coaching others 7. Earn trust 5:05 : listen attentively, speak candidly, and treat others respectfully. Be vocally self-critical, even when doing so is awkward or embarrassing; leaders do not believe their or their team’s body odor smells of perfume; benchmark yourself and your team against the best. 8. Insist on the highest standards 7:42 : you have relentlessly high standards - many may think these standards are unreasonably high; you are continually raising the bar and driving your team to deliver high quality products, services and processes; defects do not get sent down the line and problems are fixed so they stay fixed 9. Bias for action 11:34 : speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking. 10. Learn and be curious 11:34 : you are never done learning and you always seek to improve; you are curious about new possibilities and act to explore them 11. Have backbone. Disagree and commit 13:26 : respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting; have conviction and be tenacious; do not compromise for the sake of social cohesion; once a decision is determined, commit to it. 12. Dive deep 13:26 : operate at all levels, stay connected to the details, audit frequently, and be skeptical when metrics and anecdote differ. No task is beneath you. 13. Think big 16:04 : thinking small is a self-fulfilling prophecy. Create and communicate a bold direction that inspires results. Think differently and look around corners for ways to serve customers. 14. Deliver results 16:04 : focus on the key inputs for your business and deliver with the right quality and in a timely fashion; despite setbacks, rise to the occasion and never settle
Views: 257871 Dan Croitor
Public speaking is a difficult art. But it can be improved with practice. A good speech is not only about good content, but also about delivery - the way we speak. This video gives details of good delivery. Learning these techniques will make your speech more effective and give you an advantage over others.
Views: 5847 Making CHAMPS
Unit 1 is an introduction video to Service management lifecycle And this video takes you through Principles of IT Service Managements Which covers the key concepts related to service managements and also focus on stakeholder associated with service management. ITIL® Foundation Certification Training: https://www.simplilearn.com/it-service-management/itil-foundation-training?utm_source=google&utm_medium=cpc&utm_content=video&utm_campaign=display-youtube-video-itil-us #itil #itilbasics #itilfoundation #itilcertification #itilprocess #itilv3 #itiltutorialforbeginners #itiltrainingvideo ITIL® Foundation training from Simplilearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices. What are the course objectives? By the end of this training you will: 1. Learn about IT Service Management best practices, generic concepts, key principles, and ITIL® 2011 process models that are required to clear the ITIL Foundation exam 2. Gain a comprehensive understanding of the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement 3. Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience 4. Understand how to apply lean principles and automate standard tasks, to improve efficiency of ITSM processes 5. Save costs by centralizing activities and teams using well defined fit-for purpose and fit-for-use processes Who should take this course? ITIL certification is an essential requirement for professionals who needs a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for: 1. IT Managers/Support teams 2. System Administrators/Analysts 3. Operations Managers 4. Database Administrators 5. Service Delivery Professionals 6. Quality Analysts 7. Application Management team/Development team 8. Process Owners/Practitioners For more updates on courses and tips follow us on: - Facebook : https://www.facebook.com/Simplilearn - Twitter: https://twitter.com/simplilearn Get the android app: http://bit.ly/1WlVo4u Get the iOS app: http://apple.co/1HIO5J0
Views: 285613 Simplilearn
In this Video Lovely Jade explains 3 Operating Principles of a Carburetor wearing a beautiful dress and Heels in a simple way, super easy to understand. For additional How-to Tutorials done by sexy beautiful Ladies visit our Website: http://www.howstuffinmycarworks.com #carburator #carburetoroperation #carburetor
Views: 564 HOWSTUFFINMYCARWORKS
HPLC chromatography lecture - This lecture explains about the HPLC chromatography technique in a nutshell by Suman Bhattacharjee. HPLC is performed to separate organic and biological compounds using solid stationary phase. High Performance Liquid Chromatography (HPLC) is a form of column chromatography that pumps a sample mixture or analyte in a solvent which is known as the mobile phase at high pressure through a column with chromatographic packing material known as stationary phase. The sample is carried by a moving carrier gas stream of helium or nitrogen. HPLC has the ability to separate, and identify compounds that are present in any sample that can be dissolved in a liquid in trace concentrations as low as parts per trillion. Because of this versatility, HPLC is used in a variety of industrial and scientific applications, such as pharmaceutical, environmental, forensics, and chemicals. Sample retention time will vary depending on the interaction between the stationary phase, the molecules being analyzed, and the solvent, or solvents used. As the sample passes through the column it interacts between the two phases at different rate, primarily due to different polarities in the analytes. Analytes that have the least amount of interaction with the stationary phase or the most amount of interaction with the mobile phase will exit the column faster. This lecture explains the following things about Hplc chromatography - 1. Hplc chromatography principle 2. Hplc chromatography instrumentation 3. Hplc chromatography types High-Performance Liquid Chromatography - Other HPLC Types Ultra High Performance Liquid Chromatography (uHPLC): Where standard HPLC typically uses column particles with sizes from 3 to 5µm and pressures of around 400 bar, uHPLC use specially designed columns with particles down to 1.7µm in size, at pressures in excess of 1000 bar. The main advantage of an uHPLC is speed. These systems are faster, more sensitive, and rely on smaller volumes of organic solvents than standard HPLC, resulting in the ability to run more samples in less time. Article source: http://hiq.linde-gas.com/en/analytical_methods/liquid_chromatography/high_performance_liquid_chromatography.html For more information, log on to- http://www.shomusbiology.com/ Get Shomu's Biology DVD set here- http://www.shomusbiology.com/dvd-store/ Download the study materials here- http://shomusbiology.com/bio-materials.html Remember Shomu’s Biology is created to spread the knowledge of life science and biology by sharing all this free biology lectures video and animation presented by Suman Bhattacharjee in YouTube. All these tutorials are brought to you for free. Please subscribe to our channel so that we can grow together. You can check for any of the following services from Shomu’s Biology- Buy Shomu’s Biology lecture DVD set- www.shomusbiology.com/dvd-store Shomu’s Biology assignment services – www.shomusbiology.com/assignment -help Join Online coaching for CSIR NET exam – www.shomusbiology.com/net-coaching We are social. Find us on different sites here- Our Website – www.shomusbiology.com Facebook page- https://www.facebook.com/ShomusBiology/ Twitter - https://twitter.com/shomusbiology SlideShare- www.slideshare.net/shomusbiology Google plus- https://plus.google.com/113648584982732129198 Thank you for watching HPLC lecture
Views: 531537 Shomu's Biology
6 Public Speaking Tips To Hook Any Audience Public speaking is hard. We all know it. But if you master a few basic public speaking tips and techniques, you can absolutely hook any audience. https://goo.gl/IpBEnO In this video you'll get the public speaking training to hook an audience n 30 seconds. The public speaking skills to tell stories that have people hanging on every word. And the techniques to nail a finale that moves people to action. Public speaking shakes a lot of people's confidence, but if you use these tips and techniques, you'll be on your way to giving presentations that TED would be proud of :-) For the written version: http://www.charismaoncommand.com/oral-presentation-tips/?utm_source=youtube&utm_medium=videodesc&utm_campaign=blog Subscribe to Charisma On Command: http://bit.ly/subscribeCOC Connect With Us. Website: http://www.charismaoncommand.com Facebook: http://facebook.com/charismaoncommand Periscope: @Charismaon Or if you want to see my personal stuff (my regular life + me playing music): Instagram: @CharlieHoupert Periscope: @CharlieHoupert
Views: 2560252 Charisma on Command
Help us to make future videos for you. Make LE's efforts sustainable. Please support us at Patreon.com ! https://www.patreon.com/LearnEngineering This animated video is aimed at giving a logical explanation on the working of centrifugal pumps. The importance of priming, cavitation & NPSH and commonly used impeller types are also illustrated in this video. Centrifugal pumps are the most preferred home water pumps. Depending upon the fluid viscosity different impeller types such as open, semi-open and shrouded are used. Mechanical design aspects of centrifugal pump such as water sealing arrangement and bearing housing are also well explained here. Like us on Facebook : https://www.facebook.com/LearnEngineering
Views: 3287209 Learn Engineering
There's no single formula for a great talk, but there is a secret ingredient that all the best ones have in common. TED Curator Chris Anderson shares this secret — along with four ways to make it work for you. Do you have what it takes to share an idea worth spreading? TEDTalks is a daily video podcast of the best talks and performances from the TED Conference, where the world's leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more. Find closed captions and translated subtitles in many languages at http://www.ted.com/translate Follow TED news on Twitter: http://www.twitter.com/tednews Like TED on Facebook: https://www.facebook.com/TED Subscribe to our channel: http://www.youtube.com/user/TEDtalksDirector
Views: 1130070 TED
Crash Course World History is now available on DVD! Visit http://store.dftba.com/products/crashcourse-world-history-the-complete-series-dvd-set to buy a set for your home or classroom. You can directly support Crash Course at http://www.patreon.com/crashcourse Subscribe for as little as $0 to keep up with everything we're doing. Free is nice, but if you can afford to pay a little every month, it really helps us to continue producing this content. In which John Green teaches you the history of Islam, including the revelation of the Qu'ran to Muhammad, the five pillars of Islam, how the Islamic empire got its start, the Rightly Guided Caliphs, and more. Learn about hadiths, Abu Bakr, and whether the Umma has anything to do with Uma Thurman (spoiler alert: it doesn't). Also, learn a little about the split between Sunni and Shia Muslims, and how to tell if this year's Ramadan is going to be difficult for your Muslim friends. Let's try to keep the flame wars out of this reasoned discussion. Follow us! @thecrashcourse @realjohngreen @raoulmeyer @crashcoursestan @saysdanica @thoughtbubbler Like us! http://www.facebook.com/youtubecrashcourse Follow us again! http://thecrashcourse.tumblr.com Support CrashCourse on Patreon: http://patreon.com/crashcourse
Views: 7478110 CrashCourse
Want access to David's New, in-depth customer service training? Visit http://www.purecustomerservice.com/p/youtube and enroll in the Pure Customer Service Training Program today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO of Pure Customer Service and founder of www.PureCustomerService.com and The Pure Customer Service Training Program, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs www.PureCustomerService.com Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.
Views: 791142 CoachDavidBrownlee
In the month of November 2011 a team of British Doctors visited India. Dr. Madan Gulati Ayurvedic Doctor based in Chandigarh delivered a lecture on uses of Medicinal Plants and Basic Principles of Ayurvedic System of medicine and methods of Diagnosis and treatment according to Ayurved.
Views: 744 Madan Gulati
curved space creative leads the industry in interactive vehicle applications such as the one we created for Porsche: https://itunes.apple.com/us/app/porsche-vehicle-delivery/id883657264?mt=8
Views: 7087092 allegroracing
The learning objectives of this video are that the learner will: • Know the requirements for a basic fuel system for a diesel engine. • Know the various components in a diesel engine fuel system. • Know the basic principles of operation of the components of the diesel engine fuel system. Diesel Engine Fuel System Variations https://youtu.be/HQCE4uP-M-Y Diesel Engine Fuel Systems https://youtu.be/3EwVHyKfNH0 Combustion Theory https://youtu.be/vEwA7u1KKYM Marine Fuel Types https://youtu.be/kVdUodmfHeA Marine Fuel Systems https://youtu.be/JDfCj3V4k_s Boiler Fuel Oil Systems https://youtu.be/E45V2FlLwDQ Don't Forget to Subscribe Us Like Facebook: https://www.facebook.com/MarineOnlineYoutube Follow Twitter: https://twitter.com/MarineOnlineYou Follow Google+ https://plus.google.com/107450234425940445683 Website: https://marineonlineyou.blogspot.com/
Views: 20493 Marine Online
http://www.engvid.com/ Do you work in customer service? What do you do when your customer has a problem? In this video, I will teach you how to give great customer service. You will learn many polite expressions you can use with your customers. I will explain the Listen, Apologize, Solve, and Thank (L.A.S.T) method, which will help your performance at any customer service job. I'll also give you my customer service tips for dealing with an angry customer. After this video, watch Rebecca's video about phone customer service: https://www.youtube.com/watch?v=KBSrZYXkkyE Take the quiz at http://www.engvid.com/how-to-give-great-customer-service-the-last-method/ TRANSCRIPT Hello. My name is Emma, and in today's video I am going to teach you a very, very important thing for customer service. I used to work in customer service, and this is actually one of the most important things I learned, and this is called the L-A-S-T or LAST approach. So, to get started, let's talk a little bit about: What is customer service? So, customer service is when you have customers, of course, and you're trying to make your customers as comfortable and happy as possible. You're also trying to meet their needs and expectations, and solve any problems or situations that they might have. So, customer service is a huge category. There's many, many different jobs where you use customer service. If you work in a hotel, for example, as a clerk, you know, in the lobby, as a bellhop, you will be using customer service. If you work at a restaurant as a server, you'll be using customer service, or as a hostess. If you're the manager of a store, you'll be using customer service. If you work in a business or even in a hospital, you'll be using customer service. So, pretty much any time you're dealing with people from the public and they're customers and you're trying to help them, you're doing customer service. So, there are many different problems that a customer might have. What are some examples of some problems? Can you think of anything, a problem a customer might have? Maybe somebody charged them too much for something, maybe they're in a store and the lineups are too long, maybe a customer is at a hotel and they're very unhappy because the Wi-Fi isn't working or their bed's uncomfortable. So, there's so many different problems customers might have at different types of businesses. In this video what I'm going to teach you is: What do you do when a customer has a problem? Okay? So, a very easy thing to do when a customer has a problem is called the LAST approach. "LAST", what does it stand for? Well, if a customer has a problem, the first thing you should do is listen to their problem, the next thing you should do is apologize, solve their problem, and thank them. So: Listen, Apologize, Solve, and Thank. We're going to look at expressions we use to show we're listening, expressions to apologize, expressions that can help us solve problems, and expressions to thank customers. Okay, so the first step when a customer has a problem is to listen. So, the first thing you should do is find out what the problem is. You can ask them: "What seems to be the problem?" or "How can I help you?" Okay? Once they start explaining what the problem is, very important that you look like you're actually listening and that you do listen. Okay? So, you shouldn't look at your watch: "Mm-hmm. Mm-hmm." Okay? That's a bad idea. You shouldn't look at the sky: "Uh, when is this person going to stop talking?" Okay? You shouldn't roll your eyes. Okay? No, no, no. You need to show that you actually care about what the customer is saying. So, showing you're listening is very important. You can repeat back to the customer what they're saying to show that you understand and to make sure that you did understand. So: "So what you're saying is, you know, there's no hot water in this hotel.", "So what you're saying is the Wi-Fi's not working and you're not happy with that." Okay? These are some examples. "So what you're saying is _________." You can also say: "Let me get this right..." "Let me get this right, what you're saying is that, you know, there's a problem at your table.", "What you're saying is that you've been waiting for your food for a really long time." So it's important to show that you are listening and you acknowledge what they have said. Okay. Now, sometimes with customer service you get a customer who's very angry, and maybe they start swearing, they start using very bad language. Okay? So if this happens, very important that you don't get upset. Okay? When this happened to me in the past, I would actually pretend to be a computer. I would not take anything personally. I would just smile and pretend to be a computer, and that's how I got through angry customers. So, if the person is rude... You know, it's not right if somebody is saying something rude to you, if they're swearing at you, or they're making you feel uncomfortable. So, be polite. Okay?
Views: 902802 Learn English with Emma [engVid]
Call us on our TOLL FREE No. 1800-3000-2011 or visit http://www.plancess.com/ for any query or doubt related to your board and competitive exam preparation. Get a better understanding of JEE Main & Advanced, AIPMT course with the help of easy and effective video lectures. Strengthen your concepts with in-depth explanations. Learn and retain with the help of rich 2D & 3D visuals. Plancess EduSolutions is one of India’s first and largest education content delivery companies. We are the preferred choice of thousands of students aspiring to crack competitive exams. Our lectures are delivered by Top JEE rankers, National Olympiad Toppers and experienced faculty. Follow us on Social Channels: Facebook: https://www.facebook.com/Plancess Twitter: https://twitter.com/plancess Post your comments/queries here, our experts will respond to your queries and doubts.
Views: 3371 Plancess
This talk was given at a local TEDx event, produced independently of the TED Conferences. "Never give a “Speech”, says Richard Greene. In this masterful talk, he explains how the great speakers in history use 7 secrets and how we can all become a great speaker by following these secrets and by not just giving a "speech" but rather creating "conversations" from the heart. Richard has dedicated himself to creating new paradigms in Public Speaking, Politics, and even our understanding of God Called "The Master of Charisma" by The Sunday Times, Richard quit his law practice to coach Presidents, Prime Ministers, Senators, Governors, CEOs, Royalty and celebrities in 44 countries. Chief Judge on TLC's "The Messengers", Author, "Words That Shook The World: 100 Years of Unforgettable Speeches and Events". Richard Studied Political Science in The US and UK, ran for Congress in 1992, advises countless political leaders, hosted "Hollywood CLOUT", a live "Hollywood Meets Politics" talk show on Air America Radio for 3 years, blogs for The Huffington Post, created the non-partisan, celebrity driven "Choose YOUR America" campaign and "The 2014 Midterm Election 'Answer-Thon'" to increase political engagement in America. http://www.richardgreene.org/ About TEDx, x = independently organized event In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Views: 2201213 TEDx Talks
In today's video I am talking about hypnobirthing and giving you 6 hypnobirthing tips. I will also talk about my hypnobirthing experience, hypnobirthing techniques and ways that you can have a positive birth. Thank you so much as always for watching and subscribing! xx I post NEW VIDEOS EVERY MONDAY, WEDNESDAY AND FRIDAY at 7PM (GMT) ------------------------------------------------------------------ For all advertising enquiries please contact [email protected] For collaborations email me on: [email protected] S O C I A L M E D I A TWITTER https://twitter.com/EmilyNLoves INSTAGRAM http://instagram.com/mrsemilynorris FACEBOOK https://www.facebook.com/emilynorrisl... PINTEREST http://www.pinterest.com/emilynloves/ --------- FAQ's ❤ Q: Where is your accent from? A: I was born and raised to Toronto, Ontario, Canada but moved to Essex in England when I was 14 years old. Hence my mixed up accent. Q: Do you work? What do you work as? A: I used to work in Marketing and PR but since having our third son I am now focusing on my vlog full time (in between being a mummy of course). Q: Who’s in your family? A: I have been married to Matt for 7 years, he is the love of my life! We have three sons - Fraser is 6, Caleb is 3 and baby Jackson who was born in September 2016! Q: What camera do you use to film? A: I film my videos with the Canon G7X and Olympus Pen EPL7. Q: What lighting do you use? A: I use natural lighting 90% of the time and a softbox light during the winter / dark evenings. Q: Where do you get music from? A: Epidemic Sound, Soundcloud and the Youtube Library.
Views: 350628 Emily Norris
Rising Star Astro presents Acharya Prabodh Yagnik :-) He has been awarded as a Gold Medalist in Astrology / Jyotish during his PhD. He is so brilliant and amazing that his prediction is very accurate and precise. Do like and subscribe, keep yourself updated with knowledge.
Views: 487 Rising Star Astro
Get the exercise to build enthusiasm and commitment in under 1 minute: https://goo.gl/Hg42Mi Kevin Hart's 3 Secrets To Hilarious Storytelling Kevin Hart is one of the funniest men alive. Whether in interviews with Ellen Degeneres or George Lopez, or his standup specials, he tells absolutely hilarious stories. In fact, most of his standup routine consists of him telling stories. But he does it in such a way that hooks an audience and never lets go, partially because he is able to include so many jokes. It's not that Kevin Hart's life is inherently more interesting than the rest of ours. He is just a better storyteller. The good news is that storytelling is not something you're born with or you're not. Anyone can learn to tell the kind of funny stories that made Kevin famous. You just need to know the most important pieces. While there are many storytelling techniques and styles that will enable you to captivate an audience, ultimately, the best storytellers share a few things in common: they get attention, they commit, and they are constantly refining their craft. These fundamentals can be used in any kind of story but they are especially useful for funny stories So if you want to know how to tell a story better or you are just are interested in what makes Kevin Hart's stories so engaging, check out the video. Subscribe to Charisma On Command: http://bit.ly/subscribeCOC Connect With Us. Website: http://www.charismaoncommand.com Facebook: http://facebook.com/charismaoncommand Periscope: @Charismaon Or if you want to see my personal stuff (my regular life + me playing music): Instagram: @CharlieHoupert Periscope: @CharlieHoupert
Views: 1598928 Charisma on Command
In this video, Q.A.S talking about on the topic "How to Become an Effective Teacher". He is also sharing his experience, wisdom and knowledge that will be helpful for all of those who want to know about it. ===== ABOUT Qasim Ali Shah ===== Qasim Ali Shah is a Public Speaker- Teacher- Writer- Corporate Trainer & Leader for every age group- Businessmen- Corporate executives- Employees- Students- Housewives- Networkers- Sportsmen and for all who wish everlasting Success- Happiness- Peace and Personal Growth. He helps people to change their belief & thought pattern- experience less stress and more success in their lives through better communication- positive thinking and spiritual knowledge. ===== FOLLOW ME ON THE SOCIALS ===== - Qasim Ali Shah: https://goo.gl/6BKcxu - Google+: https://goo.gl/uPyGvT - Twitter: https://goo.gl/78MVoA - Website : https://goo.gl/Tgjy6u ===== Team Member: Waqas Nasir =====
Views: 256131 Qasim Ali Shah